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“Premier Inn, Waltham Abbey - business trip”

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Premier Inn Waltham Abbey Hotel
Ranked #1 of 2 Hotels in Waltham Abbey
Certificate of Excellence
Reviewed 16 April 2012

The Premier Inn was easy to find and good for the M25. Parking was straightforward and even though I arrived after 10pm the staff were very helpful. Breakfast was good and the room was of the usual high standard you come to expect from Premier Inn.

  • Stayed: March 2012, travelled on business
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2  Thank martin l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe F, General Manager at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 26 April 2012

Thank you very much for the positive comments regarding the hotel. We’re pleased to know that the location was appropriate for you and that the breakfast and accommodation suited your high standards. We appreciate the feedback provided and hope that you shall be staying again soon.

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Reviews (627)
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545 - 551 of 627 reviews

Reviewed 14 April 2012

Stayed here over Easter visiting family in nearby Cheshunt. Only £68 for two nights if booked in advanced and non-refundable, this was excellent value considering I also recently stayed in the nearby Travelodge for about the same price, and the difference in quality was immensely better. Amazingly big double beds, very clean spacious room and it was quiet apart from the noise from people walking around in the apartment above. Staff are very friendly and gave a very warm welcome. Didn't have breakfast or a meal in the pub next door as I fought the price was too much and I know I'd get better deals elsewhere. Definitely stay there again if the price is right.

  • Stayed: April 2012, travelled with family
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2  Thank The_WandererExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe F, General Manager at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 26 April 2012

We’re glad to hear that you found the Premier Saver offers at an excellent value. We appreciate all feedback you have provided about your stay, especially the compliments about our staff. Your comments regarding the food prices at the pub shall be passed onto their management. We look forward to seeing you again and hope you have an even better stay next time.

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Reviewed 10 April 2012

I was looking for a place to stay near family. My mother asked me to book a room for the two of us and as my uncle had said there was a Premier Inn near his house, I looked online. I used to use Premier Inn a lot when in a previous job so I knew what to expect in terms of comfort and services.
I paid £34 for the 2 of us for the night, over a bank holiday weekend. The beds were comfortable and the room and bathroom were spotless. The food was chain pub average, cheap and cheerful, and I skipped the breakfast because unless you eat pig, the options are not cost effective, but overall, the value for money was extraordinary. The staff were friendly and I genuinely was amazed at the quality of my stay.

  • Stayed: April 2012, travelled with family
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1  Thank ShadeYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe F, General Manager at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 14 April 2012

Thank you for taking the time to review your stay with Premier Inn, Waltham Abbey. We are pleased to hear that you were able to take advantage of our Premier Offers and that our standards of accommodation met your expectations. Your feedback regarding the pub, Bakers Arms shall be passed onto the manager of the establishment. We greatly appreciate your positive feedback and would welcome you back again in the future.

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Reviewed 10 April 2012

stayed here before when visiting london, nice location, really friendly staff, dinner at the pub was fantastic!

unfortunatly the breakfast was awfull, cold and uncooked, and waited over 30 mins for it,

would stay again but would not have breakfast!

  • Stayed: April 2012, travelled as a couple
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Thank markmcfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe F, General Manager at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 14 April 2012

Thank you for taking the time to provide us with feedback on your stay at Premier Inn, Waltham Abbey. We appreciate your comments and are glad that the accommodation and staff were to your satisfaction. We do apologise for the unfortunate experience you had regarding breakfast at the Bakers Arms. We shall definitely pass on your comments about it to the management team at the pub along with the compliments about the dinner. Thank you once again and we hope to see you again soon.

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Reviewed 10 April 2012

Excellent reception staff, lovely comfortable room, comfy travel cot for my 2year old son. Reception staff even gave my son an Easter Egg! Staff seemed very interested in our wellbeing and were really helpful. Would highly reccomend this Premier Inn

Room Tip: If you are travelling without a family or are a light sleeper ask for a room on 1st floor due to fam...
  • Stayed: April 2012, travelled with family
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Thank Rebeccaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe F, General Manager at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 14 April 2012

We are glad that you found your stay at Premier Inn, Waltham Abbey to your requirements. Thank you for providing us with the great feedback. We hope to keep up the high standards and look forward to seeing you again in the future.

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Reviewed 1 April 2012

We stayed one night at this hotel. We had a warm welcome from the Reception staff who checked with us later that the room was OK. We found it to be clean and tidy as is normal in our Premier Inn experience.

When we checked in (at 19:00) we were asked about breakfast and were warned that they had some large groups and were therefore advised us to go to the restaurant after they finished. As this group would be there at 08:00 at the start of serving which was the time we wanted we decided we would skip breakfast. Not a problem.

We then inquired about dinner which they told us finished serving at 22:00. So we went to our room, relaxed and went down to dinner around 20:30 only to be told that because of the large groups they couldn't give us a table until 21:45 at which time the chef would be thinking of going home! This made us very angry as this wait could have been avoided if the restaurant had advised Reception that they were very busy and therefore advise guests to book when they arrive or to seek alternatives which is what we decided to do.

This meant getting into our car which we did not want to do after a long journey.

To their credit when we complained to Reception the following morning they offered us a complementary breakfast which we declined as we wanted to be on our way. Hopefully the restaurant and the hotel will get together to improve their communication so as to avoid this situation.

  • Stayed: March 2012, travelled as a couple
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1  Thank AndrewandMary_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe F, General Manager at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 8 April 2012

Thank you for providing a positive feedback on your stay here at Premier Inn, Waltham Abbey. We are glad that you found our reception staff and the accommodation up to your standards. Our sincere apologies are with you regarding the negative experience you had at the pub, Bakers Arms. Your concerns and issues shall be noted and passed onto the manager of the Bakers Arms, so that amends can be made regarding such situations. We hope that you would return to stay at the hotel in the future and expect to exceed your expectations with every visit. Thank you once again for your review.

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Reviewed 28 March 2012

Stayed here last weekend everything expected from premier in clean room friendly staff

  • Stayed: April 2011
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Thank terryg112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe F, General Manager at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 8 April 2012

Thank you for the positive feedback regarding your stay at Premier Inn, Waltham Abbey. We are glad that we met your expectations and hope to see you again soon.

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Additional Information about Premier Inn Waltham Abbey Hotel

Address: Premier Inn Sewardstone Road | The Grange, Waltham Abbey EN9 3QF, England
Region: United Kingdom > England > Essex > Waltham Abbey
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Waltham Abbey
Price Range: $78 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Waltham Abbey Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
Close to the natural wonders of Gunpowder Park and Waltham Abbey Gardens, with easy links to London. ... more   less 
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Also Known As:
Premier Inn Waltham Abbey Hotel Waltham Abbey

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