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6 - 11 of 452 reviews
Reviewed August 26, 2020

The hotel looks and is a little tired and would benefit from a good 'tidy up' both inside and out. Everywhere was clean and as Coronavirus is very much with us the hotel provides hand sanitiser at various public area locations including just outside the entrance door. Our room was dated but clean and a good size, it was warm in the room without any heating. The double bed was comfortable and a little too firm for my wife, we slept well. The soundproofing - if there is any? was poor and we could hear tv noise from a neighbouring room and every walking movement from the room above. The waitress at dinner expressed how busy she was but the service she provided was very good and we have no complaints at all. However, at breakfast on Saturday the 22nd of August as the same waitress was sering breakfast we seemed to wait a while and suddenly we could hear the chef ranting and shouting at the top of his voice and we could hear almost every word he bellowed including Fu**ing! Apparently there had been an issue with tickets not going through. That would be our only complaint during our stay. The staff were all very helpful and pleasant. Our dinner on our first night was excellent including the desserts.
The area is beautiful and there are several places to visit locally, Bath I would say is a glorious place to spend a day and only a short drive from the Compass Inn. We had a thoroughly enjoyable stay and would happily recommend this hotel. Good staff, food and location.

Date of stay: August 2020
    • Value
    • Location
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Thank Don H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2020

Nice location, staff friendly, but after waiting 40 mins had to ask what was going on, the place wasn't that busy, and it was lunchtime. There was 7 of us with a variety of food, but the delay was a bit frustrating. However, once it arrived the food was good.

Date of stay: August 2020
    • Value
    • Service
1  Thank UkPj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2020

a beautiful place tucked away. The staff we very friendly and the place was very clean. The food wasof a very high quality and even with covid a lot of choice. a very warm welcome and easy check in and out. The room was lovely huge with sliding doors. The bathroom a little small.

Date of stay: July 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Elizabeth grace t
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2020

The location, hotel, food and service was excellent although there were a few issues with the electric lights in the bedroom. The reception tried to assist me and provided the first beer as a means of apology.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank paul_thrupp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2020 via mobile

Went to my Aunty's funeral with my son and decided to book a place to stay to break up the journey home. This place was 4 miles away and good value for money. I was pleasantly surprised as to the size of the hotel. Very friendly staff, great size room. Amazing food in the restaurant. All in all a little gem

Date of stay: March 2020
Trip type: Travelled with family
Thank Julia S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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