Stayed here for 3rd time on an annual basis, with no problems previous two years. This time the owner withheld the deposit as she had decided that all the stains on the carpets (evidence: she photographed all the stains after our stay and presented them to the agent) it was all our fault and therefore we had to pay.
With no "before" photos either from the owner or ourselves it was the owner's word against ours and our £150 deposit was taken "as there are marks on the floorboards and carpet".
Hello - this is a holiday home by the sea advertised as a good place for children.
Its a nice enough house in a good position, but my advice is definitely photograph anything that looks like a stain or damage, so you can prove its not you. .More