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“Weekend Stay”

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Holiday Inn Farnborough
Ranked #6 of 7 Hotels in Farnborough
Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Weekend Stay”
Reviewed 13 May 2012

From the moment we arrived to the moment we left our stay was first class. The staff were extremely polite and professional, wanting to make our stay as comfortable as possible.
The hotel was spotless and the room was well presented with all the facilities you could want. Best nights sleep was had in ages thanks to the extremely comfortable bed. The food was first class and the pool and leisure facilities excellent.
Cannot praise the hotel and its staff enough. They were a credit to the company and themselves. We would happily stay at the location again and recommend to others.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this review, 22 May 2012
Dear Phil T,

Thank you for you fantastic review “Weekend Stay” on the Trip advisor site. All of your comments were so positive and I am glad that the team made such a positive impression on you.

We look forward to welcoming you back again soon.

Kind Regards

Nick Aristodemou
Operations Manager
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639 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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English first
Guernsey, United Kingdom
Level 3 Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 May 2012

Stayed here as part of a large party that took 100 out of the 120 rooms! Thought it would take an age to check-in, but no all we had to do was sign one piece of paper that had everyones details on and wait a couple of minutes for a key-card.

The bar stayed open until late as we had a bit of a celebration and the staff in there could not have done more for us.

The breakfast the following morning was excellent, we had a full English and also a bowl of fresh fruit.

Throughy recommend this hotel.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hongkongphooey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this review, 20 May 2012
Dear Hongkongphooey99,

Thank you for taking the time to Review is on the Trip advisor site. We really rely and value feedback from our customers.

Congratulations on your team winning the game you visited the area for too.

We look forward to welcoming you back

Kind Regards

Nick Aristodemou
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontypool, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 May 2012

i booked a two night stay at this hotel but after reading some reviews we decide to just stay 1 night. on our arrival i knew i had made the wrong choice. the hotel is gorgeous. the staff are polite and very help full and full of smiles. our family room was perfect everything we needed and more. wish we had our swim wear as the spar looked good also. we all enjoyed a beautiful breakfast and with two fussy kids that is not normally easy. throughly enjoyed me stay and will be back soon

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sleeptight123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this review, 20 May 2012
Dear Sleeptight123,

Thank you on behalf of everyone at the hotel for your review "fab" following your recent stay at the hotel.
We also wish you stayed for the 2 nights rather than just the one.

We looking forward to welcoming ou back again soon.

Nick Aristodemou
Operations Manager
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Wigan
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 May 2012

I stop in a lot of hotels in this chain and the staff at this location have been the best so far. They where keen to ensure they meet your every need and waited on you hand and foot . As this was not the norm for hotels of this chain it did plant a seed of doubt this this is the standard service where they due an inspection? If not 10/10. The hotel was of a modest standard for it age and clean with a small gym and swimming pool and the normal accompanying facilities. The food was good and served in a pleasant surroundings.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WiganPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this review, 20 May 2012
Dear WiganPaul,

Thank you for your review on Trip advisor following your stay at the hotel. We were very happy to read your review and pleased you enjoyed your stay as much as you did. I was especially pleased to read that you describe us as the "best so far" out of the hotels you have stayed at in our chain.

We look forward to welcoming you back again soon.

Kind Regards

Nick Aristodemou
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 April 2012

One of the few hotels that I checked out earlier than I should have and moved to another one.

Hotel is very over priced for what it is. It is outdated and noisy. It is an old building conversion and it was like living in the same room with the person staying above my room. Carpet and decoration certainly needs updating too.

The only upside was that there was a very nice Italian restaurant just round the corner (Il Colosseo ). I would highly recommend trying it out if you happen to stay at this hotel, that would probably the highlight of your stay!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelling_1_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this review, 28 April 2012
Dear Travelling_1_Man,

Thank you for taking the time to write a review on your stay with us from September 2011.
I would like to take the time to apologise that you felt the need to check out and move hotel as I would like to think we could have accommodated you in perhaps a different area of the hotel as a minimum.

If you do find yourself in the Farnborough area again I would be happy to meet with you personally or over the phone as I would like to invite you back again to stay with us.

Please feel free to contact me directly nick.aristodemou@ihg.com to take me up on my offer.

Once again our apologies.

Yours Sincerely

Nick Aristodemou
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, England, United Kingdom
1 review
Reviewed 25 April 2012

6 adults 6 children stayed for 2 night's for my sister's wedding. the service was great very warm and friendly. the rooms where very clean and comfy, the liesure facilities where great and the wedding planer and all the staff helped make a special day very enjoyable. thankyou

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this review, 28 April 2012
Dear Andrew H,

Thank you for taking the time to write a review on your stay. The team and I were delighted to read your review as it was so complimentary and more so because it related to your sisters special day.

Please pass on my congratulations to her!

Kind Regards

Nick Aristodemou
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2012 via mobile

Overall, this was a disappointing stay in a hotel of a major chain of which we are members. Receptionist was outstanding (Lucy) and staff helpful and courteous. Our disappointment came as we had booked a room for 3 adults and the bedding was not sufficient (small sofa bed as third bed). Dinner was unacceptable quality for all dishes ordered. We commented on this the next morning, and despite the same receptionist being busy with other check-outs, she was very responsive and promised we would hear from the Manager, as well as amending our account. Our room was a long way from dining/lounge room as they said they placed us away from the noise of a wedding but it was a long way to haul luggage. Holiday Inns charge way too much for wi-fi - £6 per hour, £10 for 3 hours, and £16 for 24 hours. They need to update their understanding of travelers needs and be aware that other hotel chains aren't so expensive.

Stayed April 2012
Helpful?
Thank Lib M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this review, 28 April 2012
Dear Lib M,

Thank you for taking the time to write a review on your stay. I was disappointed to read your review although already aware of the issues during your stay as my colleague Lucy had already made us aware.

I have discussed with the relevant departments to avoid such occurrences happening again, with regards to the food quality and the reservation accuracy. The areas beyond our immediate control such as internet prices have been fed back to our head office that rely on feedback from customers to assess travellers needs as you rightly mentioned.

I would like to also take this opportunity to apologise again and thank you for praising those such as Lucy who clearly went out of her way to try and resolved the matter the best she could.

We look forward to welcoming you back to the hotel and please do not hesitate to ask for me directly should you need any further assistance.

Yours Sincerely

Nick Aristodemou
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Farnborough

Property: Holiday Inn Farnborough
Address: Lynchford Road, Farnborough GU14 6AZ, England
Phone Number:
Region: United Kingdom > England > Hampshire > Farnborough
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Farnborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Farnborough 3*
Number of rooms: 142
Official Description (provided by the hotel):
Located on the Hampshire/Surrey border with easy access to the M3/M25, the Holiday Inn Farnborough is a great choice for a weekend break for visiting Birdworld, Legoland, Thorpe Park, Chessington World of Adventures, Wisley Gardens and Aldershot Military Museum.The hotel is within walking distance of FIVE, the South of England's new premier conference venue, the Farnborough Air Show and the Aldershot Army Show, and is two miles from Rushmoor Arena, which hosts the annual South of England Tempest Rally among other events.This Farnborough hotel offers guests comfortable air-conditioned bedrooms, with high-speed Internet access and full use of the Spirit Health Club with its pool, jacuzzi, steam room, sauna and well-equipped gym. Our newly refurbished restaurant offers varied menus with daily specials and themed menus once a week, and light bites are served in the lounge. Kids stay & eat free.*We take pride in delivering an efficient, friendly service for conferences, private parties and weddings. Our 10 meeting rooms offer scope for flexible programmes and events for up to 180 delegates/guests.See the hotel's package page for special overnight packages, hotel offers and our monthly theme/tribute nights.*Terms & conditions apply. ... more   less 
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Also Known As:
Holiday Inn Farnborough Hotel Farnborough
Farnborough Holiday Inn

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