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“Really good stay”
Review of Humber Royal Hotel

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Humber Royal Hotel
Ranked #3 of 10 Hotels in Grimsby
Certificate of Excellence
Reviewed 19 April 2012

After a not to good stay the night before this was so welcomed. On arrival on Good Friday no problems booked in lovely room excellent view across the golf course. Went down to bar/dining area there was a wedding which didnt hinder our service at all we order lunch drink etc the staff couldnt do enough to make sure we where well taken care. Enjoyed the bustle of the wedding party in & out.
Food both evenings was excellent considering there was weddings both days as guests we where treated so well.
We cant praise the staff enough the 2 girls & supervisor made us feel so welcomed & attention to detail was so spot on. Because I have left it a little late to do feedback I have forgotton the staff names but they worked good friday/easter saturday afternoon early evening.
The rooms lovely comfortable & clean.
Thankyou we had a very nice Easter weekend stay.

Room Tip: Rooms overlooking Golf Course great view.
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  • Stayed: April 2012, travelled as a couple
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Thank MIGS111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberab, Manager at Humber Royal Hotel, responded to this reviewResponded 12 June 2012

Apologies for the delay in posting a response to your kind feedback. We are a busy hotel but aim to give all our customers individual, personal service, be it a wedding group or an intimate party of two. It was good to learn that you were made to feel welcome and were well looked after throughout your stay. I was pleased that you chose to dine with us on both evenings and enjoyed our locally sourced menu. There’s certainly no need to venture out when you’re staying with us, as food is served all day in either our relaxed Brasserie or outside patio area. Stephanie and the team in the Brasserie appreciate your words of praise, feedback like yours keeps us all positive and motivated during these busy weekends. Hope to see you again when you return to the area.
Regards
Anne Bennett
General Manager

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399 - 405 of 425 reviews

Reviewed 1 February 2012

Last time I stayed at the hotel was in the spring of 2011. Since then they have fortunately installed an new and modern elevator. My room at 1st floor was clean and proper, as last time, even the bed was as good as last time. The service in the bar is very good, the staff is friendly and service minded. Breakfast is traditional and good. The hotel remains my favorite hotel in Grimsby.

  • Stayed: January 2012, travelled on business
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Thank JoKva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberab, General Manager at Humber Royal Hotel, responded to this reviewResponded 9 February 2012

Dear Johan
Good to hear you enjoyed your return visit to the hotel last month and that we are your first choice when visiting the area. Many thanks for spreading the good news with regard to our lift improvements and the levels of service within the hotel. We look forward to welcoming you back to the hotel on your next visit to Grimsby.

Kind regards


Anne Bennett
General Manager

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Reviewed 27 January 2012

When you arrive you can feel that this is not a new hotel, although it's been improved recently. Good service, nice people and perfect rooms.

Be aware that you'll need to calculate some minutes on the breakfast, as they make it for you by order.

  • Stayed: January 2012, travelled on business
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1  Thank olvikb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberab, Manager at Humber Royal Hotel, responded to this reviewResponded 31 January 2012

Dear Guest
Thank you for updating Trip Advisor with your comments following your recent stay at The Humber Royal Hotel. The hotel was in fact built in the 1960’s so is a typical example of a post war prefabricated building due to the shortage of skilled labour at this time. The good news is that the interior of the hotel has been totally transformed in the last 2 years and offers first class facilities throughout.
I am sure that the short wait for a freshly cooked to order breakfast was worthwhile, thanks for highlighting this so future guests can plan their day so as not to miss out on this treat!
Hope to see you again on your next visit the area.

Regards

Anne Bennett
General Manager

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Reviewed 15 January 2012

Stayed for just one night due to a family gathering. It was excellent. The receptionist was very friendly and room was very good, clean, well decorated. I wouldn't hesitate to stay here again.

  • Stayed: December 2011, travelled solo
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Thank Limhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberab, Manager at Humber Royal Hotel, responded to this reviewResponded 18 January 2012

Dear Guest
I was pleased to read that you had an enjoyable stay when you visited the area in December. In particularly it is reassuring to receive positive comments about service as this is an area we monitor very closely. It’s good to know we are getting it right and we will continue to strive to introduce further improvements where possible.
Looking forward to seeing you again when you are next in the area.
Kind regards


Anne Bennett
General Manager

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Reviewed 3 January 2012

Stayed in July when I commented on how graat this hotel is so had no hesitation in booking here when needing somewhere to stay close to grimsby between Xmas and the New Year.

Nice to see the hotel Management take notice of feedback for several previous reviews made refernece to the very dated lift this hotel had, I am pleased to say this has been replaced since July for a state of the art piece of kit.

Nice touch too that this hotel actively advertises that it supports local farms and suppliers for the produce it uses.

Breakfast is still an area of weakness I feel, staff are perfectly polite and helpful but seem to struggle in keeping tables cleaned and after cleaning replenished with basics like butter and jams though they will bring them to you if you ask. The space given over to breakfast too isn't up to coping with a large number of guests and again on this occasion (despite I understood only being at around 50% occupancy) guests were having to take a seat in the adjacent open plan bar area whilst a table was cleaned for them.

As previously stated the hotel doesn't look 'all that' on your approach to it but once inside it transforms itself especially in the bedrooms which are modern, trendy & have the tranquil views of a golf course.

As the title says if this hotel had a leisure club and with a little tweaking it would be unrivalled in probably a 15 mile radius. I appreciate the cost of putting in a leisure club would be huge but given the size of the hotel car park which is way in excess of its needs the return on the space would soon be recouped me thinks.

Will definitely stay here again.

  • Stayed: December 2011, travelled as a couple
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1  Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Humberab, Manager at Humber Royal Hotel, responded to this reviewResponded 18 January 2012

Dear Guest
Thanks for your feedback. It is always pleasing to hear when guests notice we are taking action as a result of feedback. Your comments concerning breakfast are very fair and this is an area we are working hard at improving. We do get caught out occasionally at peak times but we are determined to sort this – hopefully you’ll experience this on your next visit.
I can’t make any promises with regard to leisure facilities, but as you have noted we have totally transformed the hotel with an investment in excess of £2.5 million in the last two years, so who knows.
Like some of our closest friends and relatives, not all buildings are pretty, but as you rightly point out the interior of the hotel is well worth a visit.

Regards

Anne Bennett
General Manager

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Reviewed 8 November 2011

Stayed at this hotel whilst visiting family. It has been many years since I was in the hotel and was astonished at the refurbishment which has taken place. We were given a warm welcome by the receptionist and checked in with no fuss. The lift is due to be refurbished/replaced during November so was tired looking. However our room was first class with a balcony over the Golf Course. Comfortable bed and clean, modern bathroom. Breakfast was a joy with a cold buffet of juices, fruit, cereal & pastries followed by a cooked to order meal. Great staff added to the experience.

Room Tip: Ask for a room overlooking the golf course on 4th floor.
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  • Stayed: November 2011, travelled with family
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Thank ukbyron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2011

Room was spacious clean and very modern with balcony overlooking golf course.Hotel from outside is still very 70s. Large carpark.Reception is modern . Single lift in need of refurbishment.English Breakfast was buffet style served until 10 am .

Room Tip: Rooms on 3rd floor have balcony. Connecting rooms do not have balcony for safety.
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  • Stayed: September 2011, travelled with family
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1  Thank EmmaWigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Humber Royal Hotel

Address: Little Coates Road, Grimsby DN34 4LX, England (Formerly Elizabeth Hotel Grimsby)
Phone Number:
Region: United Kingdom > England > Lincolnshire > Grimsby
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Grimsby
Price Range: $78 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Humber Royal Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Humber Royal offers free Wi-Fi and free ample private parking. The town centre is a 5-minute drive away, while the coast is only 15 minutes away.The contemporary bedrooms assure you of a restful night's sleep and a refreshing start to the day. Relax with stunning views across the fairways of Grimsby Golf Club from your own balcony.Each en suite room at Humber Royal Hotel features flat screen TV and tea/coffee. Most rooms have balconies, overlooking Grimsby's 18-hole golf course.The Brasserie serves locally sourced food cooked to order, and an extensive wine list offering the classics and some exclusive alternatives. There is a terrace area offering fabulous views.The staff are friendly and welcoming, and 24-hour room service is available ... more   less 
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