What a brilliant hotel and spa with friendly and attentive staff. We had 3 nights here and wish we could have stayed longer. The restaurant had an extensive menu and the service was faultless. We found it very relaxing and quiet . The grounds were extensive and very well kept.
Dear davefunnell2017
Thank you for your review of the hotel. We are thrilled to read that you wanted to to stay longer than just 3 nights and that all aspects of the hotel were brilliant, including our team. We shall make sure they get your regards.
We hope to see you again soon.
Kind regards
Luke Pidgeon
This was our third visit to the Kettering Park hotel. It always lives up to our expectation!. Rooms are spotlessly clean and well equipped.. All the staff are friendly and very helpful. The Spa/swimming pool is lovely. There are 3 EV charging points. We just had breakfast each day as visiting family, but certainly the menus are extensive, with good wholesome British food. The hotel is well located as there are lots of things to see and do in the area e.g Beckwith Emporium Garden Centre (the best we have ever been to ) and if you have children. Stanwick Lake, Wickstead Park great for families.. The hotel is popular for weddings but we didn’t experience anything untoward. Certainly we shall continue to return to this hotel. It is extremely well run and merits its good reviews.
Dear gbailey1965
Thank you for your continued use of our hotel. We are thrilled to read that each time you come back we live up to your expectations.
It is lovely to read that the rooms are spotlessly clean and well equipped, staff were friendly and helpful and that the food was as good as it can be. We shall make sure that everyone hears you great comments.
Thank you for you recommendation and we look forward to welcoming you back soon.
Kind regards
Luke Pidgeon
Low score for ridiculous prices.
£9.45 for a half hearted chipolata in a sesame roll straight out of a plastic bag with an average Americano
Then £10.40 for two Americano coffees !!! Yes £5.20 per coffee
Pretty low grade / poor quality coffee as well
If you are in the area and fancy a coffee get a much better deal and better coffee down the road at the Costa
I rarely do poor reviews but whilst the hotel appears nice & the pool looked good - the quality of the food / drink does not justify prices anywhere near this high
Dear glenashby
Thank you for taking the time to let us have your feedback, please accept my apologies for any inconvenience caused. We will share your comments with the team to make the relevant changes and improve our future guest’s experience.
Hopefully we will have the opportunity to welcome you back in the not-too-distant future.
Kind regards
Luke Pidgeon
A monthly visitor on business there are some decent points about this hotel including a normally friendly and efficient welcome, plenty of parking (including around 6 EV charging points,) filtered water and fresh milk, comfortable beds, and white company toiletries.
On the could be better list is the fact you need to book a time for breakfast and that (a la carte style) it’s not too generous (weirdly poached eggs are always tiny). Then there is BBC1 HD that no matter which room you are in never has any volume.
I’m also never quite sure whether your room rate includes access to the leisure facilities including pool as it’s never mentioned.
The comfy bed and decent nights sleep keep me coming back.
Dear sleep007
Thank you for taking the time to provide your comments regarding your recent visit.
All feedback is valuable for us to improve and maintain standards. Your comments and rating are appreciated especially in regards to parking, breakfast and the TV's in the room. We will strive to improve and make your stay next time even better than this time.
We look forward to seeing you again in the future
Kind regards
Luke Pidgeon
A comfortable stay enhanced by really good food. Spotlessly clean throughout with fresh milk stations on each of the bedroom floors. Genius. Didn’t use the pool or spa but looked very inviting. Staff were friendly, professional and proactive. A happy customer.
Dear Sherpa605742
It was lovely to read your comments about your visit. Thank you so much for letting us know about your stay.
All guest feedback is important to us, and we do share it with all the team each week as it helps us to recognise great work and continue to improve our service, so it is great to read that your food enhanced your stay, the hotel was spotlessly clean throughout and our staff were friendly, professional and proactive throughout your stay. We shall pass on your comments to everyone.
It would be our pleasure to welcome you back again.
Kind regards
Luke Pidgeon
