I have just returned from a 2 night break which was brought for my husband and I as a wedding present. My husband had tried to arrange champagne and flowers in our room upon our arrival as a suprise for me but he had great difficulty arranging this prior to our visit with staff not ringing him back after saying they would and then the phone constantly ringing out.
This was eventually sorted out and we were greeted with a beautiful bouquet and very tasty champers.
The hotel itself is lovely on first impressions, yes the rooms are very tired and need a spruce up but we didnt spend too much time in the room and as long as we have a comfy bed and its clean we are normally pretty happy. The bed was 2 singles pushed together so the hotel do need to invest in doubles. In saying that we found our bed very comfy and not at all ' lumpy ' as described in other reviews.
The food was lovely and could not at all be faulted.
The staff were helpful and pleasant and very hardworking.
On our first night a celebrity was also staying at the hotel and although it was rather exciting that she was in the same hotel as us I felt that a senior member of staff was a little unprofessional in that he was openly talking about how long she was staying and discussing her coming and goings with other guests so in the end i felt quite sorry for the celeb !
When checking out we were overcharged and had to amend our bill twice, however it wsa eventually resolved and whilst standing around the reception desk it was apparent that it wasnt just our bill that was wrong.
Overall the Mill House hotel is a ' nice ' place to stay with lovely food and helpful staff.
- Official Description (provided by the hotel):
- The Mill House Hotel is one of the last independent family owned hotels in the Cotswolds. Nestling in 10 acres of lawned gardens this converted flour mill is steeped in history dating back to the Domesday Book of 1086. ... more less
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- Also Known As:
- Mill House Hotel And Restaurant
- Mill Hotel Kingham
- Mill House Hotel Kingham, England - Oxfordshire