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All reviewshigh streetgroupon dealeggs benedictlovely hotelwedding receptionboth morningsbreakfast was excellentbed and breakfastone night staytown centrepubstlccharacteroxfordshire
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Reviewed December 18, 2016 via mobile

Stayed for one night. Reception was slow. Got to room which was awful. Very old and tired. Bathroom was a thin corridor. Water in shower just powerful enough to get you damp. Towels were stained. Walls extremely thin so you can hear everything. Bar service very slow. On checkout again had to wait for someone from reception to arrive. I'm not surprised they didn't ask how my stay was. It's not cheap and guests deserve so much more. I will not be staying again.

Stayed: December 2016, travelled on business
2  Thank Chippy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerThame, General Manager at The Spread Eagle Hotel, responded to this reviewResponded December 20, 2016

Dear Chippy2013,

Thank you very much for your recent review. I am sorry for the issues you had. It must have been a staff shortage on during your stay. Unfortunately it does happen from time to time. I will be investigating the water pressure issue.. I apologies for this again.

Have a lovely Christmas..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 17, 2016

If you are looking for a hotel in the centre of Thame then this is a good choice. The rooms are clean and more cosy than large. The rooms away from the road are extremely quiet. There is free wifi.
The service seemed a bit hit and miss with reception completely unmanned for over 5 minutes when I arrived to check in!

  • Stayed: December 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Syd_The_Sloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerThame, General Manager at The Spread Eagle Hotel, responded to this reviewResponded December 20, 2016

Dear Syd_The_Sloth,
Thank you for your recent review. I am glad you have enjoyed your stay and the tranquility.

We look forward to seeing you here again..

Have a lovely Christmas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 14, 2016

Enjoyed a one night stop over and used Groupon. Overall an enjoyable stay, good food and a comfy huge bed,
Perhaps our breakfasts may have been better had they been served on a warm plate.
The evening meal no complaints.
Since our last visit, you are now expected to pay for parking, but are then given a voucher of the same value to spend in the bar area.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerThame, General Manager at The Spread Eagle Hotel, responded to this reviewResponded December 20, 2016

Dear Bill R,

Many thanks for your review. I will sort the "hot plate issue" out. We look forward to see you here again.

Have a lovely Christmas..

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Reviewed December 12, 2016

This has been the worst Hotel experience ever, stayed in the Bothy room to find out that the toilet, shower and sink was blocked up and water was unable to run through the pipes so quite unpleasant for which was suppose to be a Birthday treat.

Once this was made aware of to the receptionist, all that was offered was £15 off the bill. Not much of a compensation for such an awful experience.

Will never go back to stay here.

  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank senelbilal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerThame, General Manager at The Spread Eagle Hotel, responded to this reviewResponded December 20, 2016

Dear SenelBilal,

Thank you very much for your recent review. We have saniflow fitted into the bathroom of Bothy as it is on the very old side of the building and it does make some noise during the discharge. We apologies for that.

In the mean time I wish you a Merry Christmas and a Happy New Year..

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Reviewed December 9, 2016

Just had a 2 night break in a Garden Suite (room 37). The reception, restaurant, breakfast and cleaning staff were all very friendly. The bed was comfortable, room was very warm and clean. The bathroom was basically very clean bar some blackening in the grout of the floor tiles and behind the loo, and the shower leaked a lot, but had great heat and pressure.

The garden is just a strip of lawn so don't expect too much of it, but the room was very quiet and a good size with proper black out curtains for sleeping in :)

Restaurant prices were very good, the continental breakfast consisted of cereals, meats, breads, juices, fruits and pastries and the cooked options were good too. Our server offered me a lemon and honey drink too for my cold, which was appreciated. Loved the restaurant and general hotel decor. Cool seats in the restaurant too!

Thame itself is lovely - so all in all, a great escape, thank you!

  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank kiray007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerThame, General Manager at The Spread Eagle Hotel, responded to this reviewResponded December 20, 2016

Dear Kiray007,

Thank you for your recent review. Thank you for the compliments.. I am already looking into the points you raised and they all be rectified.

We look forward to seeing you here again.

Have a lovely Christmas..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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