This being our 5th visit in eighteen months we expected it to be the usual relaxing break that we have previously enjoyed but there was no comparison.
The standards of service have gone down dramatically and the menus has gone from a la carte to gastropub. We had to wait over an hour for our starters which came cold and then another 40 minutes before the main course came.
There has obviously been a dramatic cut in staff and the therapists were overworked thus resulting in our party having our treatments at 6pm, which was not ideal as my therapist was 20 mins late. Very sad to see the demise in what was a wonderful spa.
- Official Description (provided by the hotel):
- We are a beautifully restored Grade II listed building. We Combine the pleasures of staying in an elegant English Stately Home with the facilities of a modern luxury spa resort, you'll be able to enjoy superb surroundings, fine dining and beautiful bedrooms suites and penthouses. Hidden away in 80 acres of English countryside, the spacious grounds have lakes and wildlife in abundance. Make use of the Tennis Courts, Golf course Practice Area & Driving range. We offer a variety of mouth-watering dishes and a host of therapies to wash away the stresses of everyday life. Treat yourself to a coffee or a slice of cake in the Oasis Cafe. We pride ourselves on our outstanding hospitality, so relax and let our dedicated staff take care of you. Winner of England's Leading Resort at the World Travel Awards for 7 consecutive years. ... more less
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- Also Known As:
- Hoar Cross Hall Health Hotel Hoar Cross
- Hoar Cross Hall Health Resort
- Cross Hall Hoar