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All reviews car park secure parking travel lodge gain access place to sleep basic hotel lady on reception top floor all you can eat what it says on the tin town centre easy access stayed for nights would stay again one night stay tesco shutters
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Reviewed June 5, 2018

We booked as a family here for our Legoland visit and it was perfect. The hotel was 5 minutes away from the central shops/restaurants so we had no problems with our evening meal, there was onsite parking and the staff were polite and helpful.

  • Stayed: September 2017, travelled with family
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2  Thank assimaalam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 2, 2018

would have given higher rating only for being told by reception staff I could buy my own extension lead from Tesco which they informed me was only a 10 to 15 minute walk from the hotel. Breakfast at best tepid and waited 15 minutes for hash browns to be replenished.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Travelodge
Thank MerseysideBluenose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Shaf from the Social Media Team. at Travelodge Camberley, responded to this reviewResponded June 8, 2018

Thank you for reviewing our Camberley Hotel.

We're sorry to learn of your disappointment with having to purchase your own extension lead and the wait for your hash browns.

We really do appreciate your feedback as this allows us to pass your comments to the relevant department on how to improve our service.

Once again thank you for feedback and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 1, 2018

arrived for early check in at midday to be told it wasnt on system. Had to wait 40 minutes to be given a room and rush to get ready for wedding. Was assured our 2nd room would be ready and waiting when we got in that night. At 1am we were told there were no rooms available. It took an hour fr us to finally be transferred by taxi to a Travelodge 20 minutes away. Disgusting behaviour and have received no apology and no refund for a room we didnt even sleep in.

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Travelodge
1  Thank cassiestarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Ben from the Social Media Team at Travelodge Camberley, responded to this reviewResponded June 7, 2018

Thank you for your feedback.

We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards.

Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with a copy of your review to look into this more thoroughly.

Thank you again for reviewing our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 30, 2018

Great Travelodge in a central location. The Manager was exceptional, extremely professional and all the staff were a credit to her, nothing was too much trouble and everyone was helpful and smiling. Free on site parking and very convenient for road links.

  • Stayed: May 2018, travelled with friends
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Review collected in partnership with Travelodge
1  Thank stevedale21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 29, 2018 via mobile

Absolutely fantastic trip! Great service! The manageress and her team at this hotel are a credit to Travelodge! We stayed over a busy weekend where the hotel was full to the brim of people including into the late hours but the whole team were smiling and couldn’t do enough for us. My only suggestion would be that the bar area could be a bit bigger.

Stayed: May 2018, travelled with family
1  Thank AndyB191989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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