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Brian S

Very comfortable stay

5.0 of 5 bubblesReviewed Jun 17, 2024
First time at this particular Premier Inn. Very comfortable with cheerful and friendly staff. Very comfortable. Happy to use it in the future.. Good access to the road system to get around.
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (1,437)
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Traveller rating
1,090
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All reviews toby carvery champs sports sports bar beamish museum the breakfast area family room great stay breakfast staff couldn't do enough visiting beamish breakfast was excellent metro centre car park visiting family good nights sleep short stay lovely staff
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Reviewed June 14, 2024

Stayed for one night with my wife. Had a slight noise problem but this was rectified immediately by the receptionist Tracy who was very efficient. Although the hotel does not have an evening restaurant breakfast is available. The Toby carvery opposite was very good value.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bob0748
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 24, 2024

A very clean and comfortable room and bed in particular as always. Situated perfectly with a great restaurant and excellent bar both within 2 mins walk. We could also easily drive to and visit all our family around the NE.
The icing on the cake for us was the warmth and friendliness of all the staff, who made us feel that we were staying in their big guest house! when chatting around the breakfast table ,we were well looked after by Sharon, Les, Chris, Ryan, Les and Tanya, who all went above and beyond, to make our stay so enjoyable we will be back.

Room tip: Need a car, but then you can get to all parts of the NE easily from this location
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stephen P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 23, 2024 via mobile

Check in was easy and quick. The room was clean and comfortable. Hotel was excellent value. Breakfast was varied and was all you could eat. Very good quality and great service.
All staff we had contact with were friendly ,efficient and attentive. Special mention to David, Chris and Tanya. I would thoroughly recommend this hotel.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Andy003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 20, 2024

There was construction work going on in guest rooms for the whole week I was there. I was so tired as I was disturbed by crazy level of noise starting at 8AM every day, so I asked the construction work start time to be pushed back to 9am instead but they told me it was out of their control (?) How hard is it to ask then to cone in at 9am not 8am. I asked to convey the message to the manager but I don't think they did as they started the construction at 8am every say the while week I stayed there. They moved me to a room further away from the spot where there was construction work, but they were renovating all the rooms, so it was a small improvement for one day and the next day the construction work was right above ky room again. All they has to so was to ask the construction workers to come in at 9qm instead of 8am but they did nit even do that. I think they were right our if order and brutal and cruel.
Other than construction work though, the staff were nice and it is a goos hotel. Make sure the work is finished if you are considering staying here.
There was no refrigerator, but after the renovation, there will be , apparently. So it will be goos to come back once the renovation is finished.

Date of stay: May 2024
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank Sayaka H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 19, 2024

I needed some documents printing for work the next day, and Melanie was so so helpful and kind in printing these off for me. She was friendly, efficient and went over and above the demands of her role. What could have been a stressful situation was made to be very calm indeed!

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Edith K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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