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Susan M

Great Hotel-very good experience

5.0 of 5 bubblesReviewed Jul 21, 2024
Can’t fault the staff or the amenities provided. Very , very happy with Premier Inn wherever I stay in UK.
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (1,450)
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Traveller rating
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All reviews toby carvery champs sports sports bar beamish museum the breakfast area family room great stay breakfast staff couldn't do enough visiting beamish breakfast was excellent metro centre car park visiting family good nights sleep short stay lovely staff
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Reviewed July 17, 2024

We wanted to visit Beamish Museum and this was the ideal location. The hotel ,and staff were very welcoming and couldn't do enough for us. Good choice of breakfast and the waitress on both days was exceptional. Definitely go back again/

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nancyrudkinnancy2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 16, 2024

We stayed here for one night as it was near Beamish. The room was light and bright having recently been refurbished.
The bed and pillows were very comfortable which aided a good nights sleep.
I would strongly recommend for a stopover. The staff were very helpful.
Thank you

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Jeanette H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 14, 2024

Top quality Premier Inn located in a very convenient area close to local amenities. Bedroom and bathroom looked like new and were immaculately clean. Reception staff were lovely.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BroadlySpeaking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 12, 2024

Just want to say thank you to Janice. Very kind and caring lady. Had one of the new refurbished rooms. Nice and compact and comfortable bed had a good night sleep and everything was nice and cleaned. Liked it so much booked extra night. But this time was in another room. A big disappointment as the TV remote didn't work, changed still didn't work, so had to do it manually not ideal for a new refurbished room and modern TV.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hemant M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 11, 2024 via mobile

We booked here so we could visit Beamish and found out when we arrived that it had just had a refit. Our room on the top floor was pretty much brand new. We ordered breakfast for our first morning and after we had ate this re ordered another for our 2nd and last morning. I can honestly say it was the best breakfast I’d had in a long time as it was made to order. Jack who took our order was very friendly and deserves a special mention as does the receptionist whose name I can’t remember but I do know she came from Ukraine. She was just as helpful as Jack. They both helped make our short break a success.

Date of stay: July 2024
Trip type: Travelled with family
Thank Barry M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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