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Scenic709804

Staff are great

5.0 of 5 bubblesReviewed Sep 1, 2024
The staff here are super helpful, friendly and provide a great service. We used it as a base to celebrate our brothers 40th and daughters 18th. It was a great weekend. On the Saturday we went to the local park and drove to the e beach on the afternoon.
Date of stay: August 2024
Trip type: Travelled with family
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Reviews (1,453)
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Traveller rating
1,104
251
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All reviews toby carvery champs sports sports bar beamish museum the breakfast area family room great stay breakfast staff couldn't do enough visiting beamish breakfast was excellent metro centre car park visiting family good nights sleep short stay lovely staff
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4 - 9 of 1,453 reviews
Reviewed August 30, 2024

Took the grandsprogs away for a couple of days, first to Beamish Living Museum and, the following day, on the way back home, to The Forbidden Corner.
This Premier Inn was close to Beamish and, as we are Whitbread Shareholders, we get certain perks, although the online booking procedure for Premier Inns doesn't have a facility for this.
We had a great day at Beamish and arrived about 4.30 to check in.
The receptionist was very friendly and efficient and the family room was spotless but, not enough towels for the four of us. Problem?
Absolutely not! Sorted within two minutes.
The restaurant only does breakfasts, but there is a Toby Inn on site. But we don't like carveries!
However, the receptionist recommended Champs Sports Bar across the road as having better, freshly-cooked food and better value for money. So we went there, and were glad we did.
Back in the room, the bathroom has soft lighting so we were able to leave the door open a bit as a nightlight and put the kids to bed.
The beds were extremely comfy and a good nights sleep was enjoyed by all.
Good, hearty, unlimited breakfast the following morning, and the issue with the Shareholder Cards was sorted by the manager and the money returned to my card.
Would heartily recommend this hotel.

Room tip: Champs, across the road does good value for money food.
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank erikwR2949VP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 20, 2024

we loved the hotel ,great service , really nice breakfast a very good variety of food plus the coffee was amazing . the rooms have just been revamped very comfortable , we liked it that much we are going back in september. the rooms can be quite expensive , so try to book about a month in advance through tripadvisor for a better rate.

Date of stay: August 2024
    • Value
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Review collected in partnership with this hotel
1  Thank frederickgeorge2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 18, 2024

We were going to a friends party at Champs so the location is great (as was Champs!).

From the welcome to leaving, staff were great and friendly. The room we were in must have been updated recently as it seemed very fresh and well equipped.

Janice who helped us check in and was on duty when we returned from our night out was lovely. A real asset to the hotel.

We’d definitely recommend a stay.

Date of stay: August 2024
    • Value
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Review collected in partnership with this hotel
Thank MarcWallace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 15, 2024 via mobile

David the receptionist made us feel “special”. Best welcome ever! Totally different feel to the last stay in a Premier.
Room lovely and clean.
Waitress at breakfast also very welcoming and helpful. Sorry did not see your name badge.

If we are back this well guess where will stay!

Date of stay: August 2024
Trip type: Travelled with family
Thank MOULDOLDOUGH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 14, 2024

Looking for a convenient hotel when visiting family, we found this one. Very clean- it felt like it had just been refurbished. Friendly staff made us feel welcome. I would really recommend that you have the breakfast, it set us up for the day.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank brendabJ5355IO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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