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All reviewsbuffet dinnerwilderness gallerysplit leveldeluxe spa roomtwo double bedsking splitnational parkcradle mountainsmall balconya la carte restaurantstandard roomcomfortable chairscommon areasbit datedbush landdove lakelounge area
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Reviewed February 9, 2016

But tired and outdated fittings, for instance having a kettle, but no place to really put it. A writing desk that is probably never used could be removed and a more useful piece of furniture, like somewhere to lay your suitcase rather than on the floor.
Staff are friendly and I love the artwork / photography on the corridor walls.
The rooms are a good size, but the walls are quite thin we had noisy neighbours and a person we could hear snoring!
In the restaurant the staff are good but seem short staffed.

Room Tip: Ask for a room that does not overlook the car park, there are ones that overlook the surrounding Forrest.
  • Stayed: February 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Hils1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded February 28, 2016

Dear Hils1964,

Thankyou for your feedback, I am happy to hear that you enjoyed the service from the staff and the facilities like the gallery. We are currently investigating the possibility of refurbishing rooms, which will enable us to enhance all guests experience.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 1, 2016

Very good hotel to stay at. Rooms are very nice and spacious. Bistro provides good value food. Has a walking trak for those who wish to explore the bushland at the back of the hotel. Also has common rooms with games and fires which is nice, We found animals outside our rooms at night and in the morning which was a pleasant surprise.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded February 7, 2016

Dear David S,

Thankyou for your comments, I am very happy to hear that you enjoyed your stay at the hotel and also able to enjoy the Food & Beverage outlets. We look forward to welcoming you back to the hotel in the not too distant future

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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Reviewed January 30, 2016

This Hotel is basic budget at a premium price. Staying here truly did wreck our Cradle Mountain experience. We wished we had just gone for the day and stayed somewhere else - anywhere else!
# The room was not soundproof with a visible gap which let light and sound in. You could hear every single person walk up the hall way ALL NIGHT.
# All you can eat buffet - not one eatable thing on it and I am not exaggerating!
We refused to pay as there was nothing to eat (and we are not fussy) so my family
shared a packet of biscuits for dinner.
# Breakfast buffet - just as horrible. They actually displayed whole pieces of stone fruit
in a bowl but when you turned every one over they were visibly rotten or not yet rip.
Scrambled eggs were grey and powdery and the fried eggs could have been used
as a hockey puck. Bacon was more fat than bacon and it was boiled bacon fat at
that. When the waitress bought out a huge bowl of bananas, every person in the
place got up and took 3 or 4 because that was all there was to eat.
# there seemed to be an equal amount of nice helpful staff and rude abrupt staff.

Room Tip: we were in a standard queen room - DON'T DO IT, STAY SOMEWHERE ELSE!
  • Stayed: December 2015, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank penny l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded February 7, 2016

Dear 995penny,

Thankyou for your comments, can you please contact me directly on 03 6492 1404 to discuss your comments further.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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Reviewed January 28, 2016

We had a fabulous 2-tiered room with king size bed on upper level and lounge area on lower level with bush land outlook. Bathroom a bit small but spa bath plus shower were appreciated. Great relaxing lounge areas with fire places and external balconies. Staff very friendly and helpful. Bistro was good especially for breakfast. Wifi only available in foyer and lounge/bistro area. Close access to Visitor Centre.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Vixen50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded February 7, 2016

Dear Vixen50,

Thankyou for providing us with your comments, I am very happy to hear that you enjoyed your room and surrounds. I am also pleased to let you know that our external provider has been able to fix their connectivity issues, Wifi has now been restored to all rooms.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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Reviewed January 28, 2016 via mobile

We stayed at the cradle mountain hotel for three nights in jan and loved every moment of it. The hotel is well integrated with the environment and is very close to the amazing walking tracks. Did not try the restaurants for lunch or dinner, but thought the breakfast was decent for the price. Would surely come back for a stay!

Stayed: January 2016, travelled as a couple
1  Thank Anand B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded February 7, 2016

Dear Anand B,

I am very happy to hear that you enjoyed the hotel and it's facilities!. We are very lucky to be located in such a wonderful area!. I hope that when you return you will be able to try our restaurants for dinner.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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