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“Sloooooow service, average food”
Review of The Deck Bistro

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The Deck Bistro
Ranked #20 of 32 Restaurants in St Helens
Cuisines: Australian
Restaurant details
Reviewed 25 November 2016 via mobile

The restaurant is within Tidal Resorts, a very nice hotel. For the restaurant though, a pretty poor experience for us I'm afraid. The waitress was friendly and seemingly helpful, but not very effective. My wife had asked for the fish without potato and a side salad without capsicum, and both were still generously included when the dishes finally came out, so not sure what the notes she took on her order pad were for ... There were not a lot of people (maybe 4 tables in total), and one couple ahead of us, but still took 45 min for the food to come out. Unfortunately the wait was not worth the while, as both our dishes tasted pretty average - canteen quality food, at fancy restaurant prices ... disappointing.

1  Thank leuschf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 9 reviews

Reviewed 30 March 2016

The quality, view and service was memorable. Great selection of food and presentation. The wide selection of food presented on the buffet were hard to resist and did not disappoint in flavour.

    • Value
    • Service
    • Food
Thank Nora Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2015

Started with champagne ordered and white wine delivered, understandable error given they were both 42 degrees south and this was rectified quickly. Ordered a WA Chardonnay from the wine list only to find out it was not available, same story for choices two and three. If you have run out of wine change the menu, it was only typed. Entree was Oysters Kilpartick and fair at best, mains were excellent, but I had to stop eating to find someone the seat some people who had been waiting for absent wait staff. After I had nearly got over the wine availability shock, we discovered that there was no menu of scotches or desert wines available and we were advised if we wanted a cognac or anything else not on the drinks menu then we had to go to the bar. Seriously this is not good enough for any restaurant. To top this of one of the waiters being defensive and rude does not help. Change just a couple of things and this would have been a four star experience.

1  Thank michellelarrygreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2015

This place was a great find. The views were wonderful and the log fire welcoming. The service was top notch from all staff. I ordered the steak which came out overcooked but was promptly replaced upon request with apologies from the chef and the staff. We would dine here again and would recommend to others.

Thank waymez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2015

Excellent service. food was delicious and service excellent. Views amazing over St Helens. Good variety on menus for all tastes. Helpful service from restaurant staff for specials and good value meals.

Thank Alirules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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