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Reviews (125)
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All reviewsbest westernsglass panelpublic housecold spraya bit crampedstopping pointrecommend this hotelwarm poolindoor poolhot tubenjoyed my stayrooms are nicefront desk staffnice areagrocery storeup to dateexcellent stay
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9 - 14 of 125 reviews
Reviewed May 16, 2018

I stayed at this location for my dads birthday at the beginning of May 2018. We arrived at 3pm, got our keys but when we arrived at the room housekeeping was still cleaning. We waited in the lobby for awhile , but i had a 10 year old and a 9 month old with me and we were tired from our drive so I asked if we could get a room a different floor that was ready . The front desk agent was very helpful in getting us a new room.

The room was great! It was clean and the decor was nice. We loved the sink . Breakfast was great and the breakfast staff were so nice and attentive to the guest.

The only complaint would be that the pool was very cloudy. We tried swimming the morning of checkout and we couldn't even see through the pool so we didn't get in. There was also hair in it. We think a lot of guest might have taken a swim the night before. The hot tub was also ice cold. We didn't bother bringing it to the front desks attention due to we were about to leave anyway. Over all I would recommend this hotel!

  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank turnert20162018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy K, General Manager at Best Western Toledo South Maumee, responded to this reviewResponded May 21, 2018

Thank you for your review! We're very happy that the front desk staff took such good care of you! We do apologize for the condition of the pool and hot tub. We hope you will come back and stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 14, 2018 via mobile

We stayed here the night before mothers day! I didn't have much sleep the night before due to another hotel we stayed at before, This hotel made everything better! Their pillows were so amazing and comfy that even my husband wanted to buy one from them. When we woke up and went down for breakfast, it was also amazing. The Woman that cooked it did an amazing job. The anmeties smell amazing! The staff was super nice.. Just an incredible stay all together. The only down fall is the rooms are a little tight, but seriously, that's nothing compared to everything else. We strongly recommend it!!!!!

Stayed: May 2018, travelled with family
Thank Angel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy K, General Manager at Best Western Toledo South Maumee, responded to this reviewResponded June 6, 2018

Thank you Angel for a fantastic review! I'm so happy to hear that you got a good night sleep. That's so important when travelling. It's nice to know you enjoyed breakfast and it smelled wonderful! I am so glad that the staff was friendly and your stay was incredible! We sure hope you stay with us again.

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Reviewed April 28, 2018 via mobile

We booked this MONTHS in advance. We booked a suite, which is actually quite nice. However, there is a group of soccer teams here...we are quite understanding, but the suite looks out over the indoor pool. We called down to make sure that the posted pool closing time of 10 PM would be respected. We were then told that they had extended the kids hour until 11 and adults until 12. There was absolutely NO concern on the part of staff/management for the concerns of Gold members that they supposedly appreciate.

We would never come here again.

Stayed: April 2018, travelled as a couple
Thank Debbi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternHotels, Corporate at Best Western Toledo South Maumee, responded to this reviewResponded May 3, 2018

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

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Reviewed April 17, 2018

Easy access location with a good fitness room, great breakfast, free parking and very central for all my needs... a simple solution for the business traveller looking for clean comfort and convenience.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank glenm650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy K, General Manager at Best Western Toledo South Maumee, responded to this reviewResponded April 18, 2018

Thank you for your review! We are happy to hear that you enjoyed your stay! Come back and stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

One of the best locations in the Best Western chain. Staff smiled, made sure we were happy. Yummy breakfast, great selection, eggs oatmeal and sausage were good and hot. Entire facility was very clean. I will keep this location on my favorite list for future travel through Toledo.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy K, General Manager at Best Western Toledo South Maumee, responded to this reviewResponded April 4, 2018

Thank you Kathy for your fantastic review! I am very happy you enjoyed your stay! We hope you come back and stay with us again,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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