We arrived to a packed parking lot and hotel. Spring break you know. The staff was great and gave us a quieter room on the fifth floor. The restaurant/bar was great and the room was spacious and clean. We will be back.More
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Karen was fantastic! She knew everyone and treated everyone like a best friend.
Definitely coming back.
I travel a lot for my job and when you bump into someone like her you just need to change me back to make it feel like home again.
alpufpaff,
Thank you so much for the compliments. We are proud to have Saba's Bistro as part of the Holiday Inn Toledo/Maumee. I will be sure to forward your comments to the Restaurant Manager and Karen. We look forward to your next visit with us.
Sincerely,
Travis Maschino
General Manager
We stayed 1 night, there is a indoor pool, and waterpark weekends.
Room is exellent, staff is very kind, but It smell like feet . Not seems like dirty, it is just the smell.
They give a breakfast cupon : U$9.45 value for only U$6.00.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and will look into what changes we can make. We hope you will visit us again.
Sincerely,
Travis Maschino
General Manager
The location while conveniently located is a little difficult to find if you are not familiar with the area. The parking is plentiful and exterior of the hotel is nice. There is a keurig coffee maker in each room which was nice. Also a refrigerator is convenient for guests in each room. Beds were very comfortable and room temperature easily adjusted.
Twohappytravelers15,
Thank you for the 4 star review. We are glad you like the new addition of Keurig's to the guestrooms. They made a morning Cup of Joe taste even better. We hope you will come back and visit us again soon.
Travis Maschino
General Manager
great location and friendly staff. Dirty paper plates behind the night stand and the floor was not clean. Cleanliness is everything!! At least they offered an "I am sorry about that." Usually a big fan ... Bummer.
Steele160,
Thank you for bringing this issue to our attention. We take guest feedback and cleanliness very seriously and want to make sure all our guests can enjoy their time with us. We hope you will come back and give us another chance to see this is not a typical experience for our hotel.
Travis Maschino
General Manager
We arrived late and the staff was friendly and quickly got us checked into our room. Bonus points for the staff because my wife forgot her toothbrush and someone brought one up to our room in a couple of minutes. The kids loved the bunk bed. First hotel I have seen with bunk beds. More hotel should offer these for families traveling with children.
lesmitchell782,
Thank you so much for the 5 star review. We are glad to hear that the staff were attentive to your needs and timely as well. We hope you will come back and stay with us again soon. Also, if you mention an employee by first name that went above and beyond we do give them a gift card as a token of appreciation.
We look forward to your next visit
Travis Maschino
General Manager
