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All reviews evening reception order omelettes loved this hotel great hotel complimentary breakfast made to order breakfast akron canton airport room was spotless living area shuttle service great experience wonderful stay would highly recommend this hotel staff was very friendly football hall of fame clean hotel indoor pool
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21 - 26 of 546 reviews
Reviewed September 5, 2018

Check in and out was good and fast. The room was not cleaned, dirty glasses not removed, and bed not made in the three nights we were there. Dirty towels were replaced alone with the soap that we used.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank kathydawnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristianT1573, General Manager at Embassy Suites by Hilton Akron Canton Airport, responded to this reviewResponded September 17, 2018

Dear kathydawnn,

Thank you so much for taking the time to review our property. We thank you for pointing out our fast and efficient check in process. Having said that, what you probably encountered was an anomaly. In fact, outstanding cleanliness is what we are known for. Please know this is not the typical experience. We would love for you to come back and experience everything our guests rave about.

Safe travels,
Cristian T

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2018

More like a Hilton Garden Inn than traditional Embassy Suites (no grand entry with rooms overlooking lush greenery). King room with sofa bed was very small but very clean and still new looking. Hotel is VERY close to highway so heard trucks while trying to sleep. Bring a fan or noise machine. Other than having to scoop ice from a bowl at breakfast with a scoop submerged in ice water (unsanitary) the breakfast was delicious as always. The omelet maker stepped away for awhile and the line backed up but we had plenty of time to eat and it wasn't super crowded at 9:00.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank CBusFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 28, 2018

The bathroom was absolutely spacious, the kitchenette was in a great spot when you first walk in, and the entire suite was setup really nice! The breakfast was and is always great at the Embassy Suites.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank crystalodom7791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristianT1573, General Manager at Embassy Suites by Hilton Akron Canton Airport, responded to this reviewResponded September 17, 2018

Dear crystalodom7791,
Thank you so much for your nice comments. We are very happy you were able to enjoy our complimentary made to order breakfast. We appreciate you choosing to stay with us. We look forward to welcoming you back soon!

Safe travels,
Cristian T

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Reviewed August 27, 2018

We stayed for two nights and we were extremely pleased with this hotel. Great location just off I 77. Friendly, professional staff. Room was clean, well appointed and had a VERY comfortable king bed. Free evening cocktails are a great perk. Made to order breakfast is extremely good. Will stay here again the next time we visit this area.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank jsander830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristianT1573, General Manager at Embassy Suites by Hilton Akron Canton Airport, responded to this reviewResponded September 17, 2018

Dear jsander830,

THANK YOU! Really, thank you for a tremendous five star review and thank you for staying with us. We are so glad that we were able to deliver an exceptional guest experience. Thank you for mentioning our convenient location, the complimentary made to order breakfast and evening reception. We hope to see you again in the near future!

Safe travels,
Cristian T

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Reviewed August 26, 2018

This was an excellent property and close to the airport and the Hall of Fame where I attended a leadership conference.it was close by and Embassy Suites provided a free shuttle to anywhere within 10 miles. We used this service multiple times and the shuttle drivers were very helpful and friendly.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristianT1573, General Manager at Embassy Suites by Hilton Akron Canton Airport, responded to this reviewResponded September 17, 2018

Dear Jeff A,

Thank you very much or choosing our hotel during your last visit to Canton, OH. We are delighted to hear that you enjoyed your stay with us. Thank you also for taking the time to share your experience online. We are looking forward to you next visit.

Safe travels,
Cristian T

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