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All reviews front desk hot tub room was clean medical center yogurt choice hotels would definitely stay here again the breakfast area indoor pool off the highway ohio david chardon mcdonalds protein sink tile
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Reviewed November 10, 2017

The first person I interacted with at the front desk didn't want to be nice or helpful. It was so much of a pain to deal with her, I almost cancelled our reservation and moved to another hotel. Luckily, that was the last time we saw her and all other desk people and the cleaning staff were excellent.

The room we were first given was "accessible." The oversized bathroom took a good sized chunk out of the room. On top of that, during the night the bathroom started smelling of sewer gas. When I mentioned that to the desk clerk in the morning, they immediately moved us to a nice room on the second floor. That room was clean, comfortable, and acceptable in all ways. I assume that is what the majority of the rooms here are like.

The food for breakfast is what we have come to expect for "hot breakfast." The breakfast room was kept clean and the food was replenished in a timely manner.

The desk was kind and let us check out late, which worked perfectly with our schedule.

I would stay here again and enjoy it.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank CommanderChip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 9, 2017 via mobile

We stayed here for a soccer tournament that my kids play in every year. It is very nice and clean. I can’t tell if the hotel is new, or if it was recently renovated, but either way, it is nice! We used to stay at a “golf resort” that is very near by, but these rooms are much cleaner and nicer.

Stayed: November 2017, travelled with family
Thank Tombluejr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 18, 2017

The hotel is right off I-90, very convenient in a quiet, non-commercial location. A big McDonalds and a small 7-11 are within walking distance. The inn's complimentary breakfast includes some hot food, protein as well as carbs, very good for all tastes and diets. I liked having a choice of the local newspaper as well as USA Today, especially good for finding out things to do in the area on a nice fall weekend. I needed some wine and snacks, and learned from the desk clerk a Walmart Super Center in Chardon is only about 15 minutes away on Rte. 44. With the in-room refrigerator, I was set!

Room Tip: Rooms on the front of the hotel have a pleasant view of landscape.
  • Stayed: October 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank BirdieTrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 17, 2017

Booked 2 nights ahead of time requested upper floor away from elevator, noise and no smoking. Upon check-in received a room on 1st floor, two rooms away from the outside door and elevator. Decided just to keep it too tired to deal with it. Room smelled smoky, not horrible but a smoker had been in it! Left a note for the maid - nothing was done about it and note not even acknowledged. Heard people going in and out all night from being so close to the outdoor entrance. Room was clean, the young man at check in was pleasant. Lesson learned, change rooms upon arrival. However, customer requests should have been checked and met before checking in!!!! May be my deciding factor before staying here again.

Stayed: October 2017, travelled on business
Thank Cal1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 15, 2017

The room was clean. There are no complaints with the hotel itself. Our room was on the side of the highway and in order to drown out the sound of traffic, we ran our fan all night. The staff was courteous. The complimentary breakfast was very good.

Room Tip: pick a room that does not face the highway
  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Annie801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phyllis S, General Manager at Comfort Inn, responded to this reviewResponded March 30, 2018

Dear Guest,

Thank you for taking your time for the input. Our staff strides for excellent customer service and appreciate the comments. We look forward in your return stays.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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