I booked this online - sight unseen - based on location, price, some decent reviews and the need for a place to stay at the last minute.. It was booked online, the day of the reservation and after the deadline for canceling the booking. Big mistake. My family showed up, and went into the room with the manager. My 10-year old daughter took one look at the room and said "I'm not staying here". My wife didn't want to look in the bed for bedbugs in case we got charged for the room. She may as well have done because we got charged for it anyway. They went down the street and found another place to stay.
It's not like the place was fully booked, there was only one other car in the parking lot.
I requested a refund, The credit card company took up the dispute with The Econo Lodge and Hotels.com but alas, they stuck to the rules and wouldn't refund the cost of the room.
So my advise, don't set foot anywhere near this place, and don't expect anything like goodwill or attempts to maintain a decent reputation from these companies.
I fully admit that, based on the cancellation policy, I have no right to a refund but these people are liars. It was written up as a no-show and explained as such to the credit card company.
Buyer beware. Unless you know what you are getting, don't pay for it.
Our rating. Zero stars.
- Official Description (provided by the hotel):
- The Econo Lodge Inn & Suites South is located in the heart of Sandusky Ohio on Milan Road. Just minutes from Cedar Point or the water parks of Kalahari, Great Wolf Lodge, Maui Sands & Cast Away Bay. 32 rooms with external access: Single Full Bed with sofa-bed, Single Full Bed with Jacuzzi, Double Full Bed, Double Full Bed with Mini-fridge & Microwave, Double Full Bed Suite with sofa-bed. A Mexican restaurant, Casa Real, is located on the premises. Ming's Garden, a Chinese restaurant, and Denny's are within walking distance. And, Ghostly Manor Thrill Center, a Family Entertainment Center with roller skating, bounce houses, arcade, mini golf, motion theater, walk thru haunted house and jungle gym, is located on the premises. ... more less
- Reservation Options:
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- Also Known As:
- Econo Lodge Sandusky
- Sandusky Econo Lodge
- Econolodge Cedar Point South
- Econo Lodge Inn & Suites South Sandusky, Ohio