- Free Wifi
- Free Parking
I have stayed at this hotel several times over the past 18 months as the location is convenient to the Toledo airport. However, after my last stay on 10/23/2017 my credit card had two charges: $66.31 room cost and a mysterious $100.00. I contacted the hotel manager and was told "housekeeping noted on your account a blanket and bedspread were missing." Hence, the $100.00 charge. For the record:
-I did not take a blanket or bedspread (or anything else from the room), and have no reason to do so.
-The hotel never informed informed me of the alleged theft or the $100.00 charge.
-The manager repeated his statement several times and would not listen to my explanation.
-I travel with a 21" suitcase and messenger bag which would not accommodate the alleged items.
-The hotel manager drove me to the airport in his personal vehicle the morning of October 24, 2017.
I contacted Wyndham Hotel Group as they are the parent company for Days Inn. They did not resolve the issue.
The decor may be dated but room was clean. Our shower drain did not work so only one of us showered in the morning. Staff is friendly but not uniformed. Hot breakfast options. Terrible coffee.Very quiet for being next to the airport.
Thank you for staying with us and for taking time out of your day to send us a review. We have looked it over and will be contacting our owners about décor and uniforms. Maintenance will get right on the drain situation and will get that fixed as soon as possible. We hope to see you again in the near future.
Room was dusty, needed vacuumed, and no comforter was on the bed. There was only a sheet blanket sheet combo. When I called to say they forgot the comforter, I was told the double bed rooms do not have them only a sheet blanket sheet combo.
We will be talking to housekeeping about deep cleaning the rooms. As for the comforter issue, corporate has asked us to switch from using comforters to the sheet combo you have mentioned as it is more sanitary and more likely to be fully cleaned. Also our old comforters for our double bed rooms were extremely out dated and we believe corporate is doing their best to try and come up with more freshly dated designed comforters for the guests pleasure.