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All reviews front desk great hotel newer hotel definitely stay here again breakfast staff complimentary breakfast rooms are spacious the breakfast area up to date pool area convenient location the hotel staff next morning staff was very friendly business trip hot tub fitness center
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Reviewed December 15, 2017 via mobile

When you first arrived you're greeted by very friendly person who checks you in under 5 min and then wait till you get to your rooms this location is a resort everything about it is amazing it's snowing outside right now I love it thanks for the wonderful time

Stayed: December 2017, travelled on business
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDelaneyGM, General Manager at Hampton Inn & Suites Toledo/Westgate, responded to this reviewResponded December 20, 2017

Dear Peter M:

Thank you for the great review and sounds like you had the opportunity to use our aminities.

Thanks for selecting to stay with us, as we hope to see you in future travels.

All our best,
M Delaney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 19, 2017

Nice property, rooms have a very "new" feel to them. Comfortable pillows, good water pressure, full length mirror in room, decent work-space.

The front desk staff is excellent, one of the best i have encountered in the entire Hilton organization after many years of travel.

This location has many excellent food options available for a little walk or very short drive.

The only negative is the satellite (?) TV Channels are a jumbled mess, never seen anything so chaotic that make such little sense, at least in my room.

  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank CalP0ly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDelaneyGM, General Manager at Hampton Inn & Suites Toledo/Westgate, responded to this reviewResponded November 21, 2017

Dear CalP0ly:

Thank you for the great review.

As for the televisions...they sometimes have a mind of their own. We typically have them programmed and checked. I just wish we knew your past room number to fix that one...but we will look for it!!

All the best, as we hope you will visit us again.

Sincerely,
M Delaney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 16, 2017

During professional and personal travel, most hotels, regardless of price meet basic standards of cleanliness and amenities. What sets them all apart are the people. This hotel has employees who are not only willing to go beyond the requirements of the job, but actively seek ways to do so. We appreciated Lynn, who checked our conference room numerous times to ensure that we had all that we needed and most anything we wanted to make our professional stay a success. All of the front desk workers: Happy, Valencia, Katie, Alexx, Alanna, Jessica, and Tyler helped us, laughed with us, and looked for ways to make our stay pleasant. And finally, thanks to Joy, food service, for the special effort of my request.

  • Stayed: November 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank lkeen2217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDelaneyGM, General Manager at Hampton Inn & Suites Toledo/Westgate, responded to this reviewResponded November 21, 2017

Dear lkeen2217:

Thank you for the great review. I will surely be sharing your comments with our great staff!!

Hope we will be seeing you again soon!!

Safe travels,
M Delaney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 13, 2017

I left something in my room free we checked out and the housekeepers took it to the front desk. They kept it for me til I could get it. Super nice!

Rooms were clean and smelled so upon entering. Breakfast was hot and very delicious

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank prdparnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDelaneyGM, General Manager at Hampton Inn & Suites Toledo/Westgate, responded to this reviewResponded November 21, 2017

Dear prdparnt:

Thank you for the great review and for selecting to stay with us. Glad we could get your item back quickly!

We hope to see you again in future travels.

All the best, M Delaney
General Manager

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Reviewed November 13, 2017

I visit weekly and usually stay at the Holiday Inn next door, however due to booking issues I tried out the Hampton Inn and overly enjoyed my stay. Will be seeing this place every week. Great staff, A+ on cleanliness.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 573jeffreyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDelaneyGM, General Manager at Hampton Inn & Suites Toledo/Westgate, responded to this reviewResponded November 21, 2017

Dear 573jeffreyy:

Yeah for us and to bad about next door.

Glad we had an opportunity to be of service and that you enjoyed your stay!!

See you soon!
M Delaney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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