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“Nice hotel for road weary travelers” 4 of 5 bubbles
Review of Four Points by Sheraton Cincinnati North

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Four Points by Sheraton Cincinnati North
Ranked #10 of 15 Hotels in West Chester
2 reviews
“Nice hotel for road weary travelers”
4 of 5 bubbles Reviewed 8 April 2012

The Wingate is a well appointed hotel deceptively right next to I-75. Convenient to all kinds of shopping, dining & entertainment. It is is on Tylers Place and it is easy to see but a little more difficult to get to without first wandering through myriad parking lots. Once you find it, though, it's a lovely oasis with all the convenient features of a 3-star: little shop with goodies, well maintained indoor pool, decent restaurant option.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DCircus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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577 reviews from our community

Traveller rating
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    94
    50
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
belden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 March 2012

my wife and I stayed here 2 nights, we asked for a room near an exit as we smoke. We went outside to smoke, in the rain, in full view of their security cameras even. Despite this, they tacked on a $250 'cleaning charge' 36 hours after we checked out!! We contacted the local da's office to file fraud charges as well as disputing with our credit card company.

Stayed March 2012, travelled as a couple
Helpful?
1 Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristaEldridge, General Manager at Four Points by Sheraton Cincinnati North, responded to this review, 12 June 2012
I'm so sorry that you had such a negative experience. Our smoking policy is clearly stated at both check in and in each guest room. We pay very close attention and have several check and balance systems in place so that we are able to provide the very best accommodations for a clean and smoke-free room to each guest that checks in. Thank you for sharing your experience and you can certainly reach out to myself or any member of our team if you have additional questions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 27 March 2012

We unfortunately had only a one night stay and arrived pretty late at the hotel so the spa center was already closed and the pool was about to close too. Even if it stayed open I wont go into the pool because the water was not clear and it had way too much of chlorine in it.The king bedroom was clean and neat and the bathroom was large and realy clean too. I loved the desk area and the easy intrnet access. The 2 major setbacks that occurred were the overpriced fee of 15,99$ for movies on demand( we wanted to watch some because of too many local chanells showing commercials) and the ac that was actualy heating and overheating the room.Whatver we tried we simply could not regulate the temperature since it was blowing hot air no matter what, therefore we had an almost sleepless night sweating like crazy. The breakfast was ok, but the coffee and the fat free milk were horrible tastless.Best advice bring your own coffee and use the coffee maker in the room.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bebana2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 20 March 2012

I overnighted in Cincinnati between business trips and stayed at the Wingate off Tylersville Rd. in West Chester. Never having visited a Wingate, I honestly didn't know what to expect. But, I was quite pleased with the hotel!

The lobby is large, bright, and spacious, and check-in was quick. My room was on the first floor past banquet rooms and a large indoor pool. I was surprised at how large my room was - especially the high ceilings and bathroom. There was also a small area with a microwave/fridge just off the sleeping area. Everything was quite clean and very comfortable with only one drawback - there just wasn't much lighting, which made the room seem dark. But, that's a minor thing when everything else was quite good.

All in all, it's a solid choice in an area with lots of higher priced options.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akron, Ohio
Level Contributor
130 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 16 February 2012

Our first visit to a Wingate and we were pleasantly surprised. The modern "IKEA" furnishings styling and the bright colors are a pleasant change from industrial hotel boring beige.

Check in was quick and efficient, the room was perfect - large and lovely with modern appointments including a comfy easy chair and footstool. The desk was large and the desk lamp was a focused style that did not disturb the rest of the room if one of you is a night owl.

Our only complaints have to do with the breakfast and the breakfast room. The layout of the breakfast items made it nearly impossible for more than one person to serve themselves from the sausage and biscuits, eggs, and meats area as it was crammed into a corner with a wall to the left side and you had to thread your way through the lounge seating of easy chairs and low tables to get to it. There was only one waffle iron also crammed up against a wall on the right end; there were at one point five people waiting to make waffles. The cold cereal did not include anything I would have eaten - either all kid-style over sugared stuff or "healthy" cereals with fruit or nuts in them.

The young woman tending the breakfast bar was clearly not interested in restocking the bacon with 15 minutes to go on the posted breakfast times in spite of the fact that it was a Sunday morning and they got slammed with guests at about that time - many of them kids or teens who were dragged out of bed by parents insisting they eat breakfast. She also was VERY quick to start the tear-down at end of service time on the dot - or maybe a few minutes early. I did not get the feeling she liked her job much.

The breakfast area is a lovely space that is part of the restaurant and cocktail lounge the rest of the day, so I understand maybe being hasty in getting breakfast cleared so lunch could be set up.... but it made for a rather unhappy start to our day on what had already been a difficult weekend for our family personally. I just wasn't up to being more proactive with the staff that day. I wish we had been able to have a more leisurely and satisfying breakfast experience.

Had it not been for the issues with the breakfast room on that particular day, this hotel would have rated 5 stars from me.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Etoile_of_NE_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 28 December 2011

Debated about whether to leave this review, since there were so many positives about this place. We loved the breakfast, the location, the cocktails were tasty, the room was beautiful, the grounds were lovely, the staff were friendly and efficient (special kudos to the front desk staff, who were terrific), and the bathroom was well-equipped and a nice size...
And now for the "however" -- a couple of run-ins with housekeeping ended up being black flies in our chardonnay!
This particular housekeeper, who seemed to be the supervisor, was sitting in our room, chatting up the woman who was trying hard to get things cleaned up, which slowed down her progress and added to the chore, Later, I noticed the woman entering rooms without knocking, but I thought she must know which are unoccupied. But the icing on the cake was when we were all asleep, and she opened our door... without so much as a knock! It was a family trip, but if it had been a romantic weekend, it could have been a very embarrassing moment. It bothered me perhaps more than it should, but I like a knock before the door swings open!

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tropix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 24 December 2011

overall the stay at Wingate in West Chester: Cincinnati, was good, and a very very clean hotel! Though my parents who also stayed there would probably disagree. We had some issues upon checking in: they had requested a room away from the freeway, to which there were no notes on the reservation, but the hotel was able to accommodate them. Unfortunately since they took the last room not facing the freeway, I was stuck with a room facing the freeway. It was loud in the morning and could hear traffic; I had to turn on the heat and make it warm just to drown out the sound

I was able to switch rooms the next morning to face away from the freeway and it was much better.

The lobby is very nice, and the staff were very nice and accommodating. I would stay here again and would recommend. Plus the hotel's vicinity makes it a good choice for Cincinnati.

Room Tip: choose a room away from the freeway
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jonathan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Cincinnati North

Property: Four Points by Sheraton Cincinnati North
Address: 7500 Tylers Place Blvd, West Chester, OH 45069-6309 (Formerly Wingate by Wyndham Cincinnati/West Chester)
Phone Number:
Region: United States > Ohio > Butler County > West Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Four Points by Sheraton Cincinnati North 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Perfect Spot. Conveniently located off Interstate 75 between Cincinnati and Dayton, the Four Points by Sheraton Cincinnati North is close to everything that northern Cincinnati has to offer. Ideal for business and leisure travel alike, our hotel provides easy access to offices, restaurants, and more. Shop at Liberty Towne Centre, Cincinnati Premium Outlets, and Voice of America Center; have a blast at Kings Island amusement and water park; and try your luck at Miami Valley Gaming. lenty to Do. Our hotel has everything you need to stay busy or relax, including free wireless High Speed Internet Access in all public areas. Get your heart going in our fully-equipped fitness center, or unwind in our indoor heated pool. Start your day in our full-service Bistro with a made-to-order fresh breakfast, and wind down with one of our Best Brews™. With more than 5,000 square feet of premium function space, the Four Points by Sheraton Cincinnati North is an ideal setting for meetings, retreats, parties, and weddings. Home away from Home. We feature a range of oversized guest rooms and suites to ensure fun, comfortable stays, including ADA-compliant rooms. Connect via free wireless High Speed Internet Access at the well-furnished work area, and enjoy the convenience of a refrigerator and a 42-inch flat screen TV. Choose from one king-size or two queen Four Points signature beds for a great night’s sleep. ... more   less 
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Also Known As:
Wingate Inn - West Chester Hotel West Chester
Wingate West Chester
Wingate Hotel West Chester
Four Points By Sheraton Cincinnati North West Chester, Ohio

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