Horrible service, SLOOOOW cashier - took 10 minutes from ordering, to getting change, to getting our single pretzel and lemonade. Strange, metallic taste to the pretzel, lemonade tasted like watered down gatorade. Even better still, the cashier insisted that we contact corporate if we "didn't like the d*mn pretzel." Oh, don't worry, we did.
Auntie Anne's is a national chain, you have expectations when you stop by. Acting pretentious to your customers doesn't seem like good business practice.