We normally like Chili's and have good things to say about it. On this particular visit, the server was absolutely outstanding. She was masterful at handling our group and attending to each individual need on a timely basis with a smile and a nice word for each of us. But the cooks weren't helping her. My dining companion ordered a salad and it came out wilted and as if the dressing was applied two days earlier. Others had to wait long times to just get the burger they ordered. Patrons have a tendency to take it out on the server, when the cooks are the ones who are controlling the situation. In this case, the server was fantastic--kudos!
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