We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (965)
Filter reviews
965 results
Traveller rating
640
227
60
24
14
Traveller type
Time of year
LanguageAll languages
More languages
640
227
60
24
14
Show reviews that mention
All reviews old mill great location the river greg's grill mill district shopping area open hours movie theater walking distance les schwab hotel is located great place to stay front desk staff room was large pool and hot tub fitness center three sisters
Filter
Updating list...
247 - 252 of 965 reviews
Reviewed August 30, 2016

We have stayed at this hotel multiple times. It has a great location and nice amenities. However, this stay we heard a constant banging from the wall we shared with what we think was the pool/work-out area. This banging was brought up to the hotel staff 3 times and upon check-out but it was never resolved. Disappointing. Due to the location, amenities and cleanliness of the hotel I won't advise not staying here, but perhaps if you have any issues, make a bigger stink of things than we did. The result of us being nice didn't seem to resolve the issue.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donell A, Guest Relations Manager at Hilton Garden Inn Bend, responded to this reviewResponded September 15, 2016

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels bring you to our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 30, 2016

This is a well-located hotel in a lovely location which has potential but is run by amateurs who cut corners in every way. For the charges for this room, one should expect much more in the way of luxury & amenities - e.g., not paper beverage cups, and no in-room safe...most problems were corrected, but only after 6 calls to the front desk on our first (of 3) nights there...and more, subsequently. After being told, upon initial check-in, that we were checked in for our 3 nights, we were later told, the next day, that we had to check in again and obtain new keys - bc. 2 nights were on Hilton Honors points, and the third for cash. Very frustrating, especially since I had made multiple calls in advance to ensure that no glitches would happen.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank pamelay402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donell A, Guest Relations Manager at Hilton Garden Inn Bend, responded to this reviewResponded September 15, 2016

Thank you for your review. We do appreciate your feedback and we sincerely apologize for the disappointment you experienced. We will take your feedback into consideration as we continually re-evaluate guest needs and work to improve our guest experience. For the future, we do have safes available at the front desk upon request. We really hope that you will consider staying with us again. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 28, 2016

Really enjoyed this fun, convenient and relaxing hotel in the Old Mill District. Set on a slight rise over the shopping district, it is situated just a short walk across the bridge from the Les Schwab Amphitheatre. Lots of great restaurants nearby, as well as a nice path along the river for a pleasant stroll, and all sorts of recreational & shopping opportunities. We stayed here two nights for the Jackson Browne Concert and enjoyed the incredible mountain views from our balcony, as well as the rehearsal music the afternoon of the concert. For anyone who hates trying to negotiate the labyrinth of traffic roundabouts on this end of town, we were glad to choose a hotel that was so comfortable and close to everything we needed that we didn't have to drive. This place was clean, quiet, and well-managed with lots of nice amenities and lots of free parking. That said, although our room was impeccably clean on our arrival, we did wish our housekeeper had made more than the token effort we received the next day. Otherwise, outstanding.

Room Tip: Top floor facing the river with balcony.
  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank juvemeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donell A, Guest Relations Manager at Hilton Garden Inn Bend, responded to this reviewResponded September 15, 2016

Thank you for taking the time to review us on TripAdvisor. We are happy that you enjoyed our hotel and our prime location here at the Old Mill District. There are always plenty of activities, concerts and restaurants to explore. We hope you consider the Hilton Garden Inn the next time your travels bring you back to Bend.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 26, 2016

I love staying at this hotel. Always visit for work during the week and they never disappoint. Clean, friendly and sometimes beautiful views from my room over looking Old Mill District. Highly recommend staying here. Bonus: Pool and gym are open to guests 24-hours.

  • Stayed: August 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Marcie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donell A, Guest Relations Manager at Hilton Garden Inn Bend, responded to this reviewResponded September 15, 2016

I am very happy to read the comments about your recent stay and am glad that you found The Hilton Garden Inn to your liking. Hope to see you return soon… safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 26, 2016 via mobile

Visiting family with family, (normally we stay at the house but it was undergoing remodeling).

Didn't spend a lot of time at the hotel, but nice location, convenient to the Old Mill area for shopping and dining.
Breakfast buffet was decent, and employees very nice.

Comfortable rooms ... did not have any noise issues.

Would recommend.

Stayed: June 2016, travelled with family
Thank Regajohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donell A, Guest Relations Manager at Hilton Garden Inn Bend, responded to this reviewResponded September 15, 2016

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking and that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews