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“Dissapointed once again”

O'Holleran's Restaurant and Lounge
Ranked #12 of 71 Restaurants in Brookings
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Romantic
Dining options: After-hours, Dinner, Reservations
Reviewed August 11, 2018 via mobile

Where to begin.. We are not people who generally complain but I must share our experience to warn others of the lack of professionalism. Ashely is a young waitress who needs her leadership to help her understand what adequate customer service is. Let’s start with adequate and move towards good. We were ignored, treated disrespectfully when ordering our appetizer, and had to ask the owner for our bill because Ashley wouldn’t even look our direction. We had planned to eat dinner there but left after the appetizer due to the lack of professionalism from Ashley. We called a different Resturant in Brookings who were considerate and helpful, such a drastic difference. I do hope that Ashley gets the training she needs to be a successful waitress.

2  Thank Rosemary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 267 reviews

Reviewed August 5, 2018 via mobile

Have heard numerous reports about the rudeness of this owner. We went as guest of friends. The staff was nice and the food was average.

Thank NameDisplay57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 21, 2018

Three strikes & you're out! Lack of Luster. Once bitten twice shy. Just down right nasty Owner Hostess.

    • Value
    • Service
    • Food
1  Thank r3hounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 20, 2018 via mobile

After reading reviews, we chose this restaurant for our anniversary dinner. I ordered the delicious shrimp sautéed in white wine; it was 6 large shrimp. My husband chose the char broiled salmon, which he enjoyed. The meal included salad, potato, green beans and wonderful garlic bread. As we were making a toast to ourselves, the waitress heard we were celebrating our anniversary. After dinner she brought us a slice of their lemon cake, free.

Thank nomad5253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 13, 2018

The original O’Hollerans had an iconic logo of a cow ... we all knew this was a great place for beef and a cocktail. It still is. The landmark sign that incorporated a profile of a plump happy steer burned down awhile ago but the friendly wait staff makes up for any criticisms of the decor or lack of ocean view. We were very happy with our dinner. I ordered the petite filer .. mashed potatoes etc. delicious. Our 2 yr old grandson was treated like family.

Thank piratejani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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