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All reviewsroom was cleanwafflesindoor pool and spacontinental breakfastfree wificable tvfridge and microwavenice stayoff the highwaycoffee makerdogbeddingpetseattle
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Reviewed August 18, 2015

We recently stayed at this hotel and the room was very smelly of smoke even though the room was a non smoking room. The smell kept me up at night. I would have enjoyed the visit of it weren't for the smell.

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank mariatR646LZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8GP, Manager at Super 8 by Wyndham Grants Pass, responded to this reviewResponded September 4, 2015

Thank you for taking the time out of your schedule to give us your feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 541-474-0888.



Sincerely,
Dharmesh Patel
General Manager
Super 8

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 16, 2015

Check in and rooms assigned without problems. Rooms were clean and decent. decorated. Breakfast was ample and good. Overall is very good. Wi-fi was slow and should be better.

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Cuong D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8GP, Manager at Super 8 by Wyndham Grants Pass, responded to this reviewResponded September 4, 2015

Thank you so much for taking the time to write a review about your stay with us at the Super 8 in Grants Pass. I am pleased to hear that you and your family enjoyed our hotel and the amenities we have to offer. We look forward to having you stay again, should you travel to this area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 13, 2015

This place is awful. We stayed for one night and wished that we didn't. The room was old and beaten up. The carpet was so stained that we all wore shoes at all times and I didn't even feel comfortable letting my dog walk on it. The furniture was so beaten up and stained that, frankly, I've seen better items on garage sales and certainly cleaner. The shower had mold on it and the curtain was stained. The WIFI did not work well constantly dropping connection or slowing down to a crawl. The bed was very soft and drooped in the middle. The pillows were a joke -- sore neck in the morning. The bed skirt and cover were so stained that I didn't even want to touch it. Terrible place.

Stayed: August 2015, travelled with family
Thank Maxony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8GP, Manager at Super 8 by Wyndham Grants Pass, responded to this reviewResponded September 4, 2015

Thank you for taking the time out of your schedule to give us your feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 541-474-0888.



Sincerely,
Dharmesh Patel
General Manager
Super 8

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 13, 2015

  • Stayed: August 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Super8GP, Manager at Super 8 by Wyndham Grants Pass, responded to this reviewResponded September 4, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 13, 2015

The smell was terrible in the room. It was not the cleanest place I have stayed. We wanted to use the pool, but after seeing people eating their dinner in between jumping into the pool we were turned off. Odd that they allow food in the pool area. I will pay more money next time for a better place.

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank BobbieSuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8GP, Manager at Super 8 by Wyndham Grants Pass, responded to this reviewResponded September 4, 2015

Thank you for taking the time out of your schedule to give us your feedback. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 541-474-0888.



Sincerely,
Dharmesh Patel
General Manager
Super 8

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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