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Reviews (471)
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All reviewssteam roombar sinkmini suiteview of the lakehotel restaurantincluded breakfastqueen roomroad triphot tubbeds were comfortablewould stay here againfront desk staffrooms are largevisit familyscrambled eggscrater lake national parkstaff was very friendly and helpful
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108 - 113 of 471 reviews
Reviewed January 2, 2017 via mobile

Laurie was our server, she was EXCELLENT, very cheery, nice, made us feel welcome, made sure we had everything for our meal, we were unsure about what to eat, she was very knowledgeable of the menu which helped our decision. Thank you for having a great person as Staff

Stayed: December 2016, travelled with family
Thank Stef T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 19, 2016

The rooms were nice and comfortable with plenty of space. The view was great and the beds nice and warm to combat the cold winter weather. The pool was also heated and the jacuzzi was nice and big so even when others joined you it didn't feel crowded.

Room Tip: First floor has great accessibility to all the amenities.
  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank m00n6anc3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 14, 2016 via mobile

The only positive thing I can say about this property is that rooms are very large! Everything is very old and outdated. Toilet wasn't flushing, sheets and linens very worn. And the way the beds were made was a joke, we had to redo the bottom every night. The buffet breakfast was horrible, fortunately there was a McDonald's across the street. Ha! Even it was better~the buffet lady was counting and watching what we ate. Usually I like to take a piece of fruit for later..but we didn't. 5 nights, and we'll never stay there again. Holiday Inn much better all the way around!!

Stayed: December 2016, travelled with family
Thank Terri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inns Klamath Falls, responded to this reviewResponded December 21, 2016

Thank you for your review. I’m sorry you didn’t enjoy your stay with us as we strive for 110% satisfaction with every guest. I have discussed the issues that you experienced with our staff and our Corporate Office. We hope to see you again if your travels bring you back to Klamath Falls, you give us another try! S. Collins - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 6, 2016

Have styed here before and again we had a great experience. Front desk folks were friendly, accommodating and informative. Room was clean and spacious. Access was easy on and off the highway, close to several restaurants. Short distance to shopping and additional restaurants. Breakfast items were hot/warm and with good variety and flavor.

Room Tip: We requested a lower floor room because of the 2 granddaughters which we got.
  • Stayed: November 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ronald S. P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inns Klamath Falls, responded to this reviewResponded December 21, 2016

Thank you for taking the time to let us know about your stay we appreciate it! We are so glad to hear that you enjoyed your stay with us once again. Thank you for being a loyal Shilo Inn Guest and we look forward to your next visit! S. Collins - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 30, 2016 via mobile

Met or exceeded expectation. Family had a fun time in the pool. Front desk needs more people to help customers. Good rates and military discount makes it even better. Room was clean and spacious. The hotel is large and would make a good business retreat.

Stayed: October 2016, travelled with family
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inns Klamath Falls, responded to this reviewResponded December 5, 2016

Thank you so much for letting us know about your stay, we appreciate it. We are so glad to hear that you enjoyed your stay with us and we hope to see you again! S. Collins - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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