Hello All! Trust me, I've been going to Rumi Simone for MANY years. I left once, because I had a hair dresser that wouldn't stop pushing the formaldehyde infested "Brazillian Blowout" on my daughter and I. I left and then came back...BIG mistake. Here's why:
1. Scheduled my appointments wrong - showed up to find out I had no appt not once but several times! (silly me)
2. Paid for "senior" stylists and "color" specialists only to get tossed into a backup of clients and get the jr level stylists to finish up. Not once, but several times! (silly me again)
3. Daughter went for special "winter formal" hair style only to come home in tears because it fell out on way home. (heart break!)
4. Much more...but, here's the kicker I called and asked for the manager/owner to call me back - SHE NEVER DID!
Guess I'm just one of the many - part of the herd that doesn't count.
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