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3 - 8 of 857 reviews
Reviewed May 23, 2023

This hotel needs some serious updating. I have stayed at numerous Shilo Hotels, and this was by far the worst. We will not be returning. We paid over $180 for one night. This is not a $180 per night room or stay!
There was mold/scum on the shower ceiling, rust stains on the floor around the toilet, the porcelain on the toilet tank lid was broken, the toilet seat needed to be replaced, the chairs that go with the table in the room were covered in stains, the TV resolution was grainy/poor, the walls of the room or dirty, and I would have to say that the worst part of it all… which we didn’t notice until we woke up the next morning… was the huge stain on the sheets that were on the bed our kids slept in!! That’s just the room. Elevator buttons were broken. The pool is super small… and it’s supposed to be from 3 feet to 8 feet however, the 3 foot area of the pool is only where the steps are to get in. But as soon as you step off the bottom step, the bottom of the pool immediately drops. There really is no is no 3 feet. That pool is a drowning hazard for kids who can’t swim very well. The towels for the pool are big enough to wrap around a small child however, they are too small for older kids and adults. Their website photos show photos of a restaurant. However, their restaurant has been closed since last year. They also no longer have a second pool open.

Date of stay: May 2023
Thank Hilary P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 10, 2022 via mobile

The hotel was clean and close to the beach but , the beds were so uncomfortable and old mattress… Will not stay there again… I was also disappointed that the hotel didn’t have a continental breakfast , due to it was closed and the restaurant they had was as well … The parking was a little limited for such a big hotel …

Date of stay: October 2022
Trip type: Travelled with family
1  Thank Buckeye6483
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 8, 2022 via mobile

This hotel should be closed. The hotel is outdated, filthy, and extremely understaffed.
None of the doors required a key card to enter the hotel because they were not working. The restaurant is closed as were both pools which was quite the opposite of the website pictures and descriptions. There were mattresses in the hallways, over flowing garbage cans and stained bed sheets. When you look at the website pictures be assured It is exactly the opposite.

Date of stay: September 2022
Trip type: Travelled with family
1  Thank mjrljrclr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2022 via mobile

We reserved a pet friendly room for 3 nights. We have 2 chihuahuas. There is a 25$ night pet fee non refundable. There are two buildings for the Shilo. The pet friendly side is the old decrepid smelly side. There is no grassy area out side this building to take your dogs to do their business. We had no maid service the entire time we were there. Took our own towels off the maids cart. Rooms are very old and outdated. Nice ocean view and that’s about it. In addition the restaurant was “for lease”. Only coffee available in the building was the crappy mr coffee pods in the room. The beach was lovely and we enjoyed our touristy things in Newport. Don’t recommend.

Date of stay: August 2022
Trip type: Travelled with family
Thank WINSTONTONIAN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 2, 2022

For $215/night we are in a sketchy, run down dump. I've taken some pictures to illustrate and this is far from everything. You can hear every word and footstep from people above you and in the hallway. Pipes are rusted and leaking all over the parking garage. The elevator lobby in the parking garage is supposed to be secured and supposedly you have to open it with your room card. Nope. It's broken and the door is wide open. Walls are dirty (god only knows what that brown substance is), carpet stained and ripped, bathroom door all busted up, bathroom tiles cracked, windows in the hallway are basically disintegrating, screen is bent. It's a beautiful ocean view, however it's marred by discoloration, weird spots all over and seagull poop. One of the light switches in our room doesn't work. There is a fan to plug in, which we were happy about because we sleep with a fan at home for white noise. As soon as we plugged the fan in my daughter asked if it was going to explode because it was making a godawful noise. The heater is one of those ancient long metal ones along the floor. It is all rusty. I'm seriously pissed and want my money back. I'm planning on posting this review as many places as I can. Nasty. DO NOT STAY HERE!!!

Date of stay: April 2022
Trip type: Travelled with family
1  Thank KarenRN82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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