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Reviewed September 10, 2011

The hotel and rooms were very clean and nice,however there is no air con in the rooms.despite opening the windows the rooms were still very hot.also there is a lot of noise comes through the water pipes.

  • Stayed: September 2011
    • Value
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1  Thank Torres9_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinn1, General Manager at Comfort Inn Newport, responded to this reviewResponded September 30, 2011

Thank you for submitting your comments regarding your stay at the Comfort Inn. It is through the eyes of our guests that we are able to make improvements in ourselves and our property. While the average temperature in Newport in the summertime is about 65 degrees we do understand the need to feel cool and comfortable in your room and we are working on a better solution to the small fans that we have in the guest rooms. We have put in nice large windows that open all the way and are trying to convince the owners to put A/C units in some or or all of our guest rooms.
Once again thank you for staying and we hope that you consider visiting us in the future.
Sincerely
Chuck Cummings
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 8, 2011

Great hotel and location! Clean rooms, secure parking lot and close to the beach. Would definitely stay here again!

  • Stayed: September 2011, travelled as a couple
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1  Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinn1, General Manager at Comfort Inn Newport, responded to this reviewResponded September 30, 2011

Thak you for your kind words regarding your stay at the Comfort Inn Newport. We appreciate your patronage and it is our sincere desire that you stay with us in the future.
Sincerely
Chuck Cummings
General Manager

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Reviewed August 25, 2011

We chose this motel from various reviews and found the place to be a good stopover. The beds and pillow were fine—our biggest criteria and the breakfast fare was the usual motel selections, good but nothing special. No air conditioning but with the ocean just a few hundred yards away, not a big problem and they supply a small portable fan. Ocean access was convenient.

  • Stayed: August 2011, travelled with family
    • Value
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Thank BnThrDnThat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinn1, General Manager at Comfort Inn Newport, responded to this reviewResponded September 7, 2011

Thank you for your kind words about the Comfort Inn Newport. We are constantly making improvements in and around our nproperty and the entire staff is commited to making your stay a pleasant one. Please do come back and see us the next time you visit Newport, we would love to see you again

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Reviewed August 22, 2011

The rumpled sheets should have given it away. When I went to lay down to sleep I found a couple of hairs in the pillow area---definitively not mine. Then I found another one that looked entirely different on the blanket, not mine for sure! The other factor was noise. We were on the second floor near the elevators and you could hear the elevator door and also someone with insomnia who was arranging furniture upstairs.

  • Stayed: August 2011, travelled with family
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Thank SoloMe-oTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comfortinn1, General Manager at Comfort Inn Newport, responded to this reviewResponded September 7, 2011

Thank you for submitting your comments regarding your saty at the Comfort Inn Newport. We are very sorry to hear that your stay was anything less than satisfactory and only wish that you would have said something at the time so we could have made things right. Our rooms are double checked by two sets of eyes every day and this is not a problem we encounter.
Please do give us another try should you ever visit Newport again and let us show you how clean our rooms really are. Thanks again and we will use this review as a training tool for our housekeeprs.
Sincerely
The Management

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Reviewed August 22, 2011

This motel is just a few steps from a wide sandy beach. My room was comfortable and clean and the front desk was friendly and helpful. Rooms on the second floor are very easy to load and unload your luggage if you park in the back.

Room Tip: Second floor rooms are the most convenient
  • Stayed: August 2011, travelled solo
    • Value
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Thank SirEdward7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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