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“Gem Boutique” 4 of 5 bubbles
Review of Ace Hotel Portland

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Ace Hotel Portland
Ranked #62 of 138 Hotels in Portland
Certificate of Excellence
San Francisco, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Gem Boutique”
4 of 5 bubbles Reviewed 9 April 2012

I used to do a ton of business travel across the west. So many hotels feel the same it can get you down if your'e on the road quite a bit. The Ace in Portland felt like the antidote. The renovated building has great old bones and a lot of character. You're better off getting a room on a higher floor and toward the back when possible. I've had multiple stays and this is an urban location with some neighborhood noise. That being said, you can't beat the neighborhood as a jumping off point. You're right near Powell's Books, a stone's throw from the Pearl and walking distance from just about anywhere downtown.

I'd often arrive around 9pm so it was always nice to be able to get a late bite at Clyde Common in the lobby with rocking food and casual attentive service (look them up, it's worth it). In the mornings you need to get coffee at Stumptown, also in the lobby. Getting this quality on a rainy night without walking out the front door is pretty key.

I definitely felt like being a business traveller there was an unusual thing. But that was part of the charm. For a taste of the city with a little edge, the Ace is your place.

Room Tip: Upstairs and toward the back.
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  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gbnixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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452 reviews from our community

Traveller rating
    158
    166
    68
    32
    28
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Kreskin2207
Level Contributor
257 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 4 April 2012

I stayed here recently during the week and basically had the place to myself. We were on a floor with, I think two-three other rooms, which made the shared bathroom situation a non-issue. The shared bathroom, by the way, is huge. The bathroom is as large as the hotel room! We got a super rate for a room that had three beds, I want to say it was just a bit over $100. To sleep three people in separate beds in the center of a major city with great restaurants and bars steps away for this price is s-t-e-a-l. The staff was also super nice every time we interacted with them - even at 5Am the morning of our checkout. This place will definitely be my go-to when I'm in Portland.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kreskin2207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 30 March 2012

This hotel has a cool vibe. No doubt about that. And the location is ideal. But it's far from cheap (we paid $165/night for a very basic room), not quiet (garbage/recycling trucks under the single-pane window every morning at 6:30), and has a weirdly scolding tone for a place in this price range. For example, in addition to the usual reminders about re-using towels to save water and energy, there's a plaque in the elevator that says, "If you'd taken the stairs, you'd be there already." Maybe, but for $165 a night, maybe a guilt-free elevator isn't such a luxury? In addition to the street noise, which is intense, the door to the bathroom is a hung sliding door, which offers no noise privacy, and the sink is in the middle of the room. The TV is very small and mounted on the wall in such a way that you really couldn't watch it from the bed. To me, this feels like a budget hotel at double the budget price. If the room were under $100, I'd say, "Fair enough." But for these prices, I'd expect double-glazed windows (which would save a lot more energy than guilt-tripping guests into re-using towels), and a bathroom door that offered some privacy.

Room Tip: Avoid rooms in front, due to street noise.
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  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank BilgewaterBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

Ace has taken an old "flop house" in the Pearl District and converted it in to an affordable, up to date, minimal boutique hotel. The design concept respects the history and character of the old building while adding modern amenities. There is a restaurant on the ground floor with good food and group seating. You will enjoy this hotel is you are young, or young at heart. You will not enjoy this hotel is you are like the woman I saw with lots of jewelry and 6 suitcases trying to get herself up the elevator alone.

Room Tip: This hotel will not be for you if you want comfort rather than hip-ness, lots of flower arrangements...
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  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank watershadow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 March 2012

The room was small, the bed felt like a futon, my laptop had a bigger screen than the TV, and the lobby appeared completely rundown especially with all the riff raff the coffee shop brought into the lobby. The front desk was extremely slow and inefficient, the only good thing about this hotel is the general proximity to everything. For the same amount of money you could stay at the Kimpton's place which I certainly will on my next trip to Portland.

  • Stayed March 2012
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jdogg71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 21 March 2012

My first trip to Portland would not have been complete without a visit to The Ace Hotel. I read all the reviews and had some friends share their experiences with me, it was all I expected and more! I had a room with a private bathroom and beautiful tub on the front side of the hotel. Noise was not an issue for me but I can see how some people who are more sensitive to noise might be bothered. The room was clean, cute and very comfortable as was the lobby and common areas. Overall a fantastic experience, I cant wait for my next visit. I recommend The Ace Hotel to adventurous traveler, you will love it!

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SaliWoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
305shorty
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

The hotel is definitely not your typical hotel, which is what my boyfriend and I were looking for. But at the same time it is over priced for the tiny rooms and bathrooms...or should I even call them bathrooms? The shower was in the middle of the room and the actual toilet in a separate "water closet" type thing. I wasn't a big fan of that because I would like some privacy when I am using the toilet and occasionally also when I'm in the shower!! I loved that there was a coffee shop and a lounge/bar right next door but I was slightly disappointed by the Ace overall. I think the cleanliness is what bothered me the most.... There were definitely some "questionable" stains on the large green pillow that kind of acted as a headboard. We weren't too big of fans of that and removed the oversized pillow immediately!!!!

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank rodriguez_305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ace Hotel Portland

Property: Ace Hotel Portland
Address: 1022 SW Stark St, Portland, OR 97205-2610
Region: United States > Oregon > Portland > Downtown
Amenities:
Business Centre with Internet Access Restaurant
Hotel Style:
Ranked #62 of 138 Hotels in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Ace Hotel Portland 3*
Number of rooms: 79
Official Description (provided by the hotel):
A friendly, urbanized version of the welcoming country inn along a country lane. ... more   less 
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