Was in Portland for a conference and selected this hotel from the options provided. I liked the proximity of the hotel to the Lloyd Center MAX stop that runs to the airport and other locations. The hotel is definitely aged as seen from the outside and the rooms themselves.
I initially selected a room in the Mezzanine level (210) which is actually underground below the lobby level. After a few hours in the room, I heard water flowing through the pipes above the A/C Unit which lasted all evening. I asked the desk if I could move and they weren't able to move me the first night.
Next afternoon I spoke with Anthony at front desk and he moved me with no problem at all and apologized. (Shout out Anthony, thank you!) Room was smaller than previous but much quieter.

This was my third stay at this particular Hilton property, and I have to say it was definitely my best! David, Matthew, and the rest of the front desk staff made me feel welcomed and appreciated. I didn't realize this was the same property I was going to be staying at because in the past, I wasn't completely satisfied with staying here. This time, though, they knocked it out of the park!

The rooms were completely clean and up to my Hilton expectations with the most comfortable pillows and beds around! They made it easy for my daughter who arrived late in the evening to come to the room. Things really seemed to be bustling this time around and I was happy to see the hotel doing so well. I will definitely be back the next time I am in Portland.

Excellent customer service by each staff member we encountered. The hotel and room was clean and felt safe. Tom in the restaurant at breakfast was so friendly and quick. Food selection was great. The men working the restaurant Sunday night were awesome. The meal was superb! Maintenance man Steven addressed a bathroom sink issue for us in a timely manner and was extremely courteous. For the inconvenience he even gave us complimentary breakfast tickets. He had to come back the 2nd day because we locked ourselves out of the bathroom! Constance at the front desk was accommodating and professional. We appreciated her extra attention to detail and her approach. Thank you DoubleTree Portland for the nice stay.