We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Annette P
Carmel Valley, California

Quiet, clean, comfortable beds and great staff.

4.0 of 5 bubblesReviewed 4 weeks agovia mobile
We stayed for a family weekend. I called in advance to see what they could do as I’m using a walker and my daughter in-law is in a walking boot. They arranged for us to be on a lower floor , close to the elevator. The kids flew in the morning after us and I had asked if early check in was possible. They arranged it. The staff were all very kind.
Our rooms were clean and quiet, the beds were very comfortable. If you have a car they charge for parking in the parking garage across from the entrance.
The hotel has three places to get food.
We’ll stay there again.
Date of stay: June 2024
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland, responded to this review
Responded 4 weeks ago
Hello. Thank you for your wonderful review! We're delighted to hear that you and your family had a comfortable and enjoyable stay. Our team is always ready to go the extra mile to accommodate special requests, and we're glad we could assist with your mobility needs and early check-in. We look forward to welcoming you back for another great stay! Safe travels!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$157
  • Priceline
    C$173
  • Skyscanner.com
    C$137
  • Expedia.com
    C$173
2.1 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Room service
C$185
  • Priceline
    C$185
  • Skyscanner.com
    C$177
  • Expedia.com
    C$185
1.9 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Pool
C$215
  • Priceline
    C$215
  • Algotels
    C$195
  • Hotels.com
    C$214
2.1 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Restaurant
C$190
  • Priceline
    C$190
  • Skyscanner.com
    C$175
  • Expedia.com
    C$189
2.5 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Pool
C$160
Fully refundable
  • Priceline
    C$177
  • Algotels
    C$124
  • Official Site
    C$177
2.3 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Restaurant
C$141
  • Priceline
    C$156
  • Hotels.com
    C$132
  • Expedia.com
    C$156
2.7 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Restaurant
C$179
  • Choice Hotels
    C$179
  • Skyscanner.com
    C$156
  • Priceline
    C$169
7.1 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Restaurant
C$187
Fully refundable
  • Expedia.com
    C$233
  • Skyscanner.com
    C$185
  • Hotels.com
    C$207
2.3 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Fitness centre
Hotel Zags Lobby Seating
C$148
  • Priceline
    C$163
  • Skyscanner.com
    C$104
  • Expedia.com
    C$153
2.7 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Restaurant
C$129
Fully refundable
No prepayment needed
Get rewarded with One Key
  • Hotels.com
    C$130
  • Skyscanner.com
    C$120
  • travelup.com
    C$261
9.8 km from DoubleTree by Hilton Hotel Portland
Free Wifi
Free parking
View more hotels in Portland
Reviews (2,551)
Filter reviews
2,551 results
Traveller rating
1,037
845
426
159
84
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,037
845
426
159
84
Show reviews that mention
All reviews light rail a hilton honors member parking garage moda center public transportation convenient location front desk staff downtown area convention balconies refrigerator convenience valet
Selected filters
Filter
Updating list...
2 - 7 of 2,551 reviews
Reviewed June 1, 2024

We found Tommy to be an excellent server and host for our experience at breakfast. Would recommend his services to anyone, thanks! Please let Tommy know this. Konnie Sue and Stephen, Seattle. We fully would recommend this hotel for business or pleasure!

Date of stay: May 2024
Trip type: Travelled on business
Thank Stephen O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded June 3, 2024

Hello. Thank you for your wonderful feedback! We're thrilled to hear that Tommy made your breakfast experience exceptional. We will certainly pass along your kind words to him. We appreciate your recommendation and are delighted to know you enjoyed your stay. We look forward to welcoming you back for both business and pleasure.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 20, 2024

Checked in at 2:15 a.m. after a challenging trip with plane delays. Mary, who checked me in, was wonderful and made my hard day much better. She patiently answered my questions about the hotel and conference center. When she offered me a warm cookie I was surprised there were any available at this time in the morning and so nice to end the day this way! Room is beautiful and this looks like the nicest Doubletree I’ve stayed at.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank LivingGratefulLife
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded May 20, 2024

Hello. Thank you for sharing your positive experience! We're delighted to hear that Mary made your late check-in smooth and pleasant. We're also pleased that you find our rooms beautiful and our hotel one of the nicest DoubleTree hotels you've stayed at. We look forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 11, 2024 via mobile

Our stay had both positives and negatives. We loved how convenient the hotel was with public transportation and how spacious the rooms were. We also loved being given vegan options for the cookies. A mini fridge was brought up as soon as we requested which was really nice. Service at the bar was great and they have a nice happy hour.

Our room included two breakfast vouchers a day and that was disappointing since we had 4 people total, so two people would just wait to eat lunch later (two were vegan and it wouldn’t make sense for them to pay for an entire buffet or use up the two vouchers, we mostly wanted to be able to hang out with our friends and enjoy breakfast together).

We still enjoyed our stay, I just really dislike non-logical policies.

Date of stay: May 2024
Trip type: Travelled with friends
Thank DancingS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded May 16, 2024

Hello. Thank you for your feedback. We're glad you enjoyed the convenience of our location, spacious rooms, and vegan cookie options. We apologize for the inconvenience with the breakfast vouchers and understand your frustration. Your comments will help us improve our policies. We hope to welcome you back for an even better experience next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 25, 2024

Great service at the hotel, all staff was great. Eat in the restaurant and ask for Andrew , he was absolutely great! Gather restaurant staff was great, morning breakfast staff was great, check in desk staff was great. The view from the elevators was spectacular looking at the snow covered peaks

Room tip: Room was so peaceful, never even heard another person my whole stay even they were sold out!
Date of stay: April 2024
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mark G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded April 29, 2024

Hello. Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed Gather Restaurant and received excellent service from Andrew. Providing exceptional service is our priority, and we're delighted that our staff exceeded your expectations. We're also glad you appreciated the spectacular view of the snow-covered peaks from our elevators. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay! Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2024

From my check-in to asking for a fridge to taking care of my issue- Alyas (who works at the front desk) never lost his smile and eager attitude of genuine kindness and empathy. I travel for business 75% of the time and have experienced a lot of different personalities working in hospitality. Unfortunately, things aren’t always perfect but how we react and how those in the service industries reaction, has a big impact on the overall outcome, naturally.

Alyas has a true understanding of the meaning of customer service and has mastered the art of “putting yourself in another’s shoes”. Empathy, understanding and kindness are essential characteristics to have when working with those of us who just want to travel and be able to sleep comfortably while we are away from home. I am so thankful to have had my experience in this hotel with Alyas as the representative for Doubletree. My many thanks to Doubletree and Alyas for taking care of everything in such a professional manner.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Jamie J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland, responded to this reviewResponded March 18, 2024

Hello Jamie. Thank you for sharing your wonderful experience. We are delighted to hear that Alyas provided exceptional service. Your feedback highlights the importance of empathy, understanding, and kindness in the hospitality industry, and we are proud to hear that Alyas exemplified these qualities. We will make sure to pass on your compliments to him and the rest of our team. Thank you for choosing our hotel, and we look forward to welcoming you back for another exceptional stay in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews