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“Very pleased” 4 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #10 of 23 Hotels in Salem
Certificate of Excellence
Clovis, California, United States
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very pleased”
4 of 5 bubbles Reviewed 3 November 2011

Nice, clean and courtious hotel staff, pet friendly and nicely built. Have stayed on both business and vacation. First pick for me in the area.

Room Tip: 3rd floor has only 6 rooms, which are quiet, spacious and relaxing.
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmor055, General Manager at Comfort Suites, responded to this review, 7 March 2012
Thank you for your comments about our hotel. It makes us very happy to hear that we are your 1st pick in the Salem area.

Your room tip is right on, our 3rd floor rooms are the best. We try to save those for our guests that are looking for the best night's rest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

123 reviews from our community

Traveller rating
    64
    37
    13
    3
    6
See reviews for
36
24
9
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Medford, Oregon
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 October 2011

We recently stayed at the Comfort Suites Airport, Salem, OR. It is a very lovely property, conveniently located just off I-5 and very close to downtown Salem and local shopping. Dustyn, who checked us in, was super nice! The rest of the staff was very friendly and helpful. The room was spacious and clean, the pool was delightfully heated, and the breakfast was tasty. We would definitely stay here again!

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lori Koljord J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmor055, General Manager at Comfort Suites, responded to this review, 7 March 2012
Thank you for sharing your thoughts about our hotel. We think that we are in a perfect location, just off I-5 yet close to downtown. We like how we are tucked in off of the main road alittle!

We take alot of pride in our staff and we know that they share the same feeling about our hotel.
We look forward to having you stay with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henderson, Nevada
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 21 October 2011

We have stayed at this hotel several times and alway enjoy it. The staff are always helpful, the rooms clean, the breakfast satisfies most appetites. we had some issues with internet connectivity however a quick call to the customer service line sort that out.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jonbeerotten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmor055, General Manager at Comfort Suites, responded to this review, 7 March 2012
Thanks for your review of our hotel! It always makes us happy to find out
that our guests are happy!

So glad that our support center for our internet connection was able to help
you resolve the issues quickly.

Hoping to see you again in 2012!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastern OR
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 12 October 2011

Consistently clean and comfortable. They started a good breakfast years ago before it was trendy. Their staff are customer focused even when dealing with things beyond their control. This last trip, while teasing the desk lady about being away when we came in, she was accused of eating the cookie dough. She responded that she was preparing dinner. I thought she was referring to her own, but when we came down a little later, it turned out that they were experimenting with a baked potato bar. Large bakers, chili, cheese, sour cream, the works. Cookies came out later!♦

Room Tip: Good restaurants a little beyond walking distance.
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DirtSifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmor055, Manager at Comfort Suites, responded to this review, 23 May 2014
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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Bremerton, Washington
1 review
5 of 5 bubbles Reviewed 5 October 2011

I travel frequently to Salem for business and always stay at Salem Airport Comfort Suites. The staff is exceptional and always accommodating. The rooms are always clean and comfy. The breakfast is great and the coffee is always hot. I love to bring my dog when I travel and they welcome pets with treats and smiles. Their newest addition of serving a light meal on week nights is a great idea, especially for those evenings when you are tired from traveling and don't want to venture out to find something to eat. I would highly recommend this as the only place to stay if you are in Salem.

  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmor055, General Manager at Comfort Suites, responded to this review, 7 March 2012
Thank you for the comments! We look forward to having repeat guests come and
stay with us. It's like having family come home for the week or weekend.

We look forward to seeing you again in 2012!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Snohomish, Washington, United States
2 reviews
5 of 5 bubbles Reviewed 5 October 2011

Exceptional service, wonderful amenities and gracious hosts. I have already booked for my event for 2012 and expect to continue to do so in subsequent years. All of my attendees were very pleased with the accommodations and service!

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmor055, General Manager at Comfort Suites, responded to this review, 7 March 2012
We are looking forward to your group returning again in 2012. Thank you for the comments about your visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern Oregon, United States
1 review
5 of 5 bubbles Reviewed 4 October 2011

I've stayed at the Comfort Suites Airport for many nights. Staff has always been accomodating and friendly. Breakfast is very good with bacon, eggs, sausage gravy and biscuits; evening snacks and/or soup/chili on the weekday evenings. I'll stay there again!

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lanny F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmor055, General Manager at Comfort Suites, responded to this review, 7 March 2012
We look forward to working with you both in our meeting room and as a guest.
Thank you for the great comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 630 Hawthorne Ave SE, Salem, OR 97301-5096
Phone Number:
Region: United States > Oregon > Salem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Comfort Suites® Airport is centrally located between Eugene and Portland in the Willamette Valley, just off Interstate 5. This Salem, OR hotel is only two miles from the Oregon State Capitol and within minutes of several colleges and universities, including Corban College, Western Oregon University, Willamette University and Chemeketa Community College.*Free High Speed Wireless*Complimentary Hot Buffet Breakfast*Evening snacks*Light Dinner snack - Monday thru Wednesday If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests are also invited to take advantage of the exercise room, indoor pool, hot tub and sauna. Business travelers will appreciate access to copy and fax services. *Meeting Facilities also available ... more   less 
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Also Known As:
Comfort Suites Salem
Salem Comfort Suites

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