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Traveller rating
153
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All reviews room was clean free breakfast two nights gateway mall awesome staff the breakfast area great place to stay pet fee lots of restaurants hot breakfast nice property next morning queen room convenient location one night stay would stay again fresh fruit
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Reviewed April 9, 2017 via mobile

While the place was your typical HIX, the gal who cleaned (or tried to clean) our room was mediocre at best. Especially when obvious dirty towels are left on the floor in the bathroom. I should have checked before I gave her a $10 tip as I was entering the room. I will say that the front desk staff were all very pleasant.

Date of stay: April 2017
Trip type: Travelled as a couple
1  Thank PescaPapa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franziska W, Manager at La Quinta Inn & Suites by Wyndham Springfield, responded to this reviewResponded April 11, 2017

Thank you so much for taking the time to write a review, Jeff! We are happy to hear that the front desk staff was very nice and helpful, however we are not happy to hear that housekeeping did not clean your room very well and left some towels on the floor. We will definitely take this review to our management staff so that they can use it as a training opportunity. We appreciate you staying with us, and we do hope that you will try us out again next time you're in the area!

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Reviewed April 9, 2017 via mobile

Check in was smooth.
Room was clean and comfortable.
Location is very convenient to places to eat and drink. Also to shopping.
Breakfast area was clean and roomy. Breakfast was typical holiday inn choices.

Date of stay: April 2017
Trip type: Travelled on business
Thank TheGapper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franziska W, Manager at La Quinta Inn & Suites by Wyndham Springfield, responded to this reviewResponded April 11, 2017

Thank you for staying with us, Dan! We are so glad to hear that check in was smooth, and that your room was clean and comfortable. It's also great to hear that you found our location very convenient to eateries and shopping. Thank you so much for your review, and we look forward to seeing you again next time you're in the Eugene/Springfield area!

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Reviewed April 4, 2017 via mobile

And here is why: staff is great but this is an HIX in need of an upgrade. Our upgraded room ended up being handicapped room which means the sink area is very, very small. We had no need of the jacuzzi so will tell them next time to not give that room to us. Lighting in bathroom is not bright enough, not enough plugs on the room, water was not very hot this morning in the shower, noisy during the night when water was running in other rooms. No lobby comfortable sitting area here like the new places. Breakfast was above average with soy milk and Greek yogurt. Biscuits are still hard like the last time. Wish they offered a bolder Keurig coffee at HIX properties and would stop putting the toiletries in those hard plastic containers. Liked having the local paper available. Treadmill was noisy and room is quite small. Many nearby restaurants. Price was good which is not always the case.

Date of stay: April 2017
Trip type: Travelled on business
Thank MED1500
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franziska W, Manager at La Quinta Inn & Suites by Wyndham Springfield, responded to this reviewResponded April 6, 2017

Thank you so much for taking the time to write a review, Mary! We are happy to hear that you enjoyed many of the amenities at our hotel, and that you especially liked the complimentary breakfast in the morning. We understand that we are an older property, and we take pride in providing the best experience we can for our guests. We do hope that you will choose to stay with us again, next time you are in the Eugene-Springfield area!

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Reviewed March 3, 2017 via mobile

Check in was super easy! Mary, at the front desk was very nice and helpful! Room was clean and quiet. Bed was comfy and the shower had great water pressure! Breakfast was good. Lots to choose from! Would stay here again!

Date of stay: March 2017
Trip type: Travelled with family
Thank dantV4728ON
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franziska W, Manager at La Quinta Inn & Suites by Wyndham Springfield, responded to this reviewResponded March 6, 2017

Thank you so much for your review, Dan! We are happy to hear that check-in was super easy, and that the front desk was very nice and helpful. We also love hearing that the room was very clean and quiet, and that the bed was comfortable. We are so glad that your stay was restful and comfortable, and we hope you will choose to stay with us again next time you're in the area!

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Reviewed November 1, 2016 via mobile

Spent the night here again on way to WA. We are not always able to stay here if price is too high. Staff was friendly and helpful. Fitness Center was good except had trouble with tv and remote. Room was good size and included a comfortable chair and small table with two chairs. Lighting in bathroom could be better and there was mildew under soap dish. Internet was good. Breakfast was pretty typical. Omelet was good but biscuits not so good so passed on those. Will return.

Date of stay: November 2016
Trip type: Travelled on business
Thank MED1500
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franziska W, Manager at La Quinta Inn & Suites by Wyndham Springfield, responded to this reviewResponded November 2, 2016

Thank you so much for your recent stay with us, Mary! We are happy to hear that you had an enjoyable stay with us, and that the staff was friendly and helpful. It's also great to hear that the room was a nice size and the chairs and beds were comfortable. Thank you so much for letting us know about the mildew under the soap. We have made out housekeeping department aware of this. Thank you so much for your review, and we look forward to having you stay with us again next time you're on your way to Washington!

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