-bloodstain on the wall of our room
-stains on the blanket of one of the beds
-stains on the sheet of the other bed
-hair in the shower
This hotel could be a nice, quaint hotel. It's kind of pretty, the room, minus the dirt, was nice and a good size, and the staff was nice. But frankly, I was grossed out.
The hotel is easy to find, check-in was easy. The room looked nice, but upon closer inspection, well, see above. I cleaned the bloodstain off myself and then went downstairs to tell the front desk about the stains on the bedding. They apologized, and were happy to accomodate getting new bedding. But, surprisingly, rather than just change all of the bedding, they told me they just changed the blanket and sheet with the stains. I guess that's economical, but to make a guest feel better, it would have been nice to change everything.
The pool was nice - slightly heated...though the room the pool was in was not, and when my toddler and I got out we were FREEZING!
Back in the room to shower after the pool...and there was the hair in the shower. YUCK! I just took a rag and scooped it up and threw it in a corner...and begged my kid not to touch anything!
We ate at the restaurant on-site, a pretty good Italian place, though a little pricey.
Breakfast is included...but it consists of mainly cold food...the hot food was mushy sausage and pancakes, though they did have a Belgian waffle maker. The breakfast room was a little small.
Again, staff was nice, and had the place been cleaner I would recommend it. I met another family in the pool area who told me that they had had to switch their room because the first room they went into was too dirty. I have to say, one of the dirtiest hotels I've ever stayed in. Clean up, Nicols, you have potential!
- Official Description (provided by the hotel):
- Our beautifully renovated boutique-style hotel, nestled in the foothills between the Endless and Pocono Mountains just outside the city of Scranton, is off Exit 194 on Interstate 81 and Exit 131 of the PA Turnpike. An exquisite blend of modern luxury and established service delivery, our award-winning staff adds a personal touch to our hospitality. Our stylishly appointed guestrooms feature a fresh modern look amidst the charm of our campus footprint. Our unique design offers something for everyone, with a variety of room types and features to suit your style and preference. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity.ca, TripOnline SA, Cancelon and getaroom.com so you can book your Nichols Village Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Nichols Village Hotel And Spa, Scranton Pa
- Hotel At Nichols Village
- Motel At Nichols Village
- Inn Nichols Village
- Nichols Village Inn