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LindaLinky

Great place to stay

5.0 of 5 bubblesReviewed Jul 14, 2023
Great place to stay. Had an awesome breakfast and the hotel was clean and the staff was beyond helpful and friendly. We asked for some recommendations to eat and every restaurant was awesome. Some party members forgot some toiletry items and they came to the rescue more than once.
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this review
Responded Sep 9, 2023
Thank you so much for your review! We hope you come back again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (339)
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Traveller rating
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All reviews room was clean bagels front desk staff basketball tournament breakfast buffet indoor pool great stay the breakfast area comfortable hotel convenient location small room worked perfectly definitely stay here again biscuits and gravy staff was very friendly many options major highway
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Reviewed July 8, 2023

July was my second time in a year (haven been there last May) to stay at this hotel during my business trip to Elizabethtown in PA. I am a professor and like to touch up on my notes the evening before the lectures and also like to reflect on my lectures the evening after.

This hotel provided plenty of space to accorded my needs. For one thing the rooms are quite spacious, quiet and equipped with comfortable working desk for me to work on my discussions. That was very good.

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank nguemmanuel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Moyer, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded July 12, 2023

Dear Guest,

Thank you for your feedback regarding your recent stay. We are glad to hear you had an enjoyable experience, and the guest room was able to meet your needs. We hope to see you again next year.

Regards,

Tyler M.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 6, 2023 via mobile

2nd year in a row staying here. My wife always likes to sanitize our hotel rooms as soon as we walk in. We were amazed because everything in the room looked brand new. We like to visit the area and do Hershey Park one day and Sights and Sounds in Lancaster the next. This is the perfect place to stay. My kids loved the indoor pool and hot tube. They also have an excellent buffet breakfast. We'll be back next year!

Date of stay: July 2023
Trip type: Travelled with family
Thank icemann77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Moyer, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded July 12, 2023

Dear guest,

We are glad to hear you enjoyed your stay with us. We strive to ensure that every guest has as enjoyable experience lodging with us. We looking forward to seeing you again next year.

Regards,

Tyler M.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 24, 2023

The staff was polite and looks like they enjoyed their work. The front desk was knowledgeable of the surrounding area and restaurants. The breakfast was hot and delicious specially the cheese omelets. The pool and whirlpool was relaxing. I liked the outdoor patio. The workout was well equipt with modern equipment.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank sgtreconscout
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Moyer, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded June 28, 2023

Dear Guest,

Thank you for your feedback! We are glad to hear that you enjoyed your stay.

Regards,

Tyler M.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 6, 2023

After Priceline and Hilton Gardens Inn messed up my reservation, my family and I were left to find a room Memorial Day Weekend. Luckily, Surestay had a room opening. Nichole, the front desk receiptionist, was amazing. She was able to quickly book our room and assure me that I would have a room when I arrived.
The hotel was excellent. The beds were comfy, breakfast was fantastic, and the full size fridge was a plus.

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank lnh705
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Moyer, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded June 28, 2023

Dear Guest,

Thank you for your feedback! We are glad to hear that you enjoyed your stay.

Regards,

Tyler M.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 1, 2023

No complaints with room, location or environment. Slept peacefully, and I'm a light sleeper. Room's air conditioner worked perfectly, shower was perfect, amenities were great. Was clean and comfortable! Had grub hub deliver to room for supper. No issues.

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank purhart17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler Moyer, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded June 28, 2023

Dear Guest,

Thank you for your feedback! We are glad to hear that you enjoyed your stay.

Regards,

Tyler M.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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