My boyfriend and I stayed here when we went to visit my sister. The staff was friendly. We didnt get to use the gym or the pool due to our limited time, but the gym had all new equipment and the pool looked great!
181
82
37
27
12
Dawn B
Bloomsburg, United StatesClean and convenient
Reviewed May 27, 2024
Very clean. The staff is very friendly. It is an older model but over all pretty nice. Needs to update some items to accommodate people with disabilities.
Date of stay: May 2024Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this review
Responded 2 weeks ago
Thank you so much for taking the time to review us. We appreciate your feedback and hope to see you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (339)
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All reviews room was clean bagels front desk staff basketball tournament breakfast buffet indoor pool great stay the breakfast area comfortable hotel convenient location small room worked perfectly definitely stay here again biscuits and gravy staff was very friendly many options major highway
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8 - 13 of 339 reviews
Caitlin31123
Brooklyn, New York
1
Date of stay: May 2024
Review collected in partnership with Best Western
Ask Caitlin31123 about SureStay Plus Hotel by Best Western Elizabethtown Hershey
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded May 20, 2024
Thank you so much for taking the time to review us. We are so happy to hear you enjoyed your stay and hope to see you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cookiePopeski
Erie, Pennsylvania
1
The staff are always friendly and helpful, rooms exceptionally clean and comfortable. It is in a great location with some great restaurants nearby, Mangia-Mangia, Gus Keystone Restaurant is awesome. Easy registration great amenities.
Date of stay: April 2024
Review collected in partnership with Best Western
Ask cookiePopeski about SureStay Plus Hotel by Best Western Elizabethtown Hershey
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded April 24, 2024
Thank you so much for taking the time to tell us what you love about us! We love hearing these things and hope to have you back to visit again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nomad02279221837
1
Great breakfast, well maintained rooms that are very comfortable with a friendly and helpful staff.
The rooms were very clean and everything worked as it suppose to. Water pressure and temperature was excellent.
Date of stay: March 2024
Review collected in partnership with Best Western
Ask Nomad02279221837 about SureStay Plus Hotel by Best Western Elizabethtown Hershey
Thank Nomad02279221837
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded April 5, 2024
Thank you so much for taking the time to review us! We hope to see you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolfdogs6
1
Room and hotel was super clean !
Beds are super comfy!
Water pressure in the shower is amazing !
Staff is wonderful !
Breakfast was fantastic!
Pool/Gym was amazing !
Vending machines are priced reasonable!
Will def stay again !
Date of stay: February 2024
Review collected in partnership with Best Western
Ask Wolfdogs6 about SureStay Plus Hotel by Best Western Elizabethtown Hershey
Thank Wolfdogs6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded March 5, 2024
Thank you so much for your review! We love hearing that everything we do is appreciated and we hope to see you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mayeagley
1
Not a fan of the cancelation policy , little bit pricey for the area. Stayed 3 nights and each night was a different rate?! What the heck is that about? Pet friendly hotel so we hada barking dog in the room next to us and noisy people coming in late.
Date of stay: February 2024
Review collected in partnership with Best Western
Ask mayeagley about SureStay Plus Hotel by Best Western Elizabethtown Hershey
Thank mayeagley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded February 21, 2024
I am so sorry to hear your stay with us wasn't what you expected. If you expirence problems such as dogs barking please reach out to the front desk so we can contact the guest and or move your room. We want your stay with us to be perfect and will do everything we can to make sure it is if we know about an issue! We hope to have you stay with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC