Very friendly and attentive staff. Great breakfast! Rooms are poorly designed and need some refreshing and repairs. Clean and comfortable linen and beds.
Nice pool and exercise room.
181
82
37
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Redleg1969
Davidson, North CarolinaLike Being at Home
Reviewed Jun 24, 2024
We have been staying at the SureStay Plus Hotel by Best Western Elizabethtown / Hershey since 2012 for food and seed packing mission events at the nearby Unto warehouse. Unto is the humanitarian outreach arm of Campus Crusade for Christ. The folks here are professional and personable and make us feel at home. The complimentary breakfast is awesome.
We look forward to an encore visit next year.
Date of stay: June 2024We look forward to an encore visit next year.
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this review
Responded 2 weeks ago
We are so happy to have you back year after year. You are always welcome! We look forward to next year.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (339)
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All reviews room was clean bagels front desk staff basketball tournament breakfast buffet indoor pool great stay the breakfast area comfortable hotel convenient location small room worked perfectly definitely stay here again biscuits and gravy staff was very friendly many options major highway
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5 - 10 of 339 reviews
Lisa F
Philadelphia, Pennsylvania
1
Date of stay: June 2024
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded 2 weeks ago
Thank you so much for taking the time to review us! We appreciate your feedback and hope to see you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
davetwamley
1
Very nice place to stay. Neat , clean , and priced right. Also , staff is amazing and breakfast included is very very good.
Date of stay: June 2024
Review collected in partnership with Best Western
Ask davetwamley about SureStay Plus Hotel by Best Western Elizabethtown Hershey
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded 2 weeks ago
Thank you so much for taking the time to review us. We try extremely hard to make sure every guest has a perfect stay, so hearing that makes our day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dawn B
Bloomsburg, United States
2
Very clean. The staff is very friendly. It is an older model but over all pretty nice. Needs to update some items to accommodate people with disabilities.
Date of stay: May 2024
Review collected in partnership with Best Western
Ask Dawn B about SureStay Plus Hotel by Best Western Elizabethtown Hershey
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded 2 weeks ago
Thank you so much for taking the time to review us. We appreciate your feedback and hope to see you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caitlin31123
Brooklyn, New York
1
My boyfriend and I stayed here when we went to visit my sister. The staff was friendly. We didnt get to use the gym or the pool due to our limited time, but the gym had all new equipment and the pool looked great!
Date of stay: May 2024
Review collected in partnership with Best Western
Ask Caitlin31123 about SureStay Plus Hotel by Best Western Elizabethtown Hershey
Thank Caitlin31123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded May 20, 2024
Thank you so much for taking the time to review us. We are so happy to hear you enjoyed your stay and hope to see you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cookiePopeski
Erie, Pennsylvania
1
The staff are always friendly and helpful, rooms exceptionally clean and comfortable. It is in a great location with some great restaurants nearby, Mangia-Mangia, Gus Keystone Restaurant is awesome. Easy registration great amenities.
Date of stay: April 2024
Review collected in partnership with Best Western
Ask cookiePopeski about SureStay Plus Hotel by Best Western Elizabethtown Hershey
Thank cookiePopeski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn Hendricks, General Manager at SureStay Plus Hotel by Best Western Elizabethtown Hershey, responded to this reviewResponded April 24, 2024
Thank you so much for taking the time to tell us what you love about us! We love hearing these things and hope to have you back to visit again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC