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All reviews parking lot side room was clean breakfast staff great place to stay complimentary breakfast excellent stay front desk staff staff was very friendly the breakfast area night's sleep splash lagoon convenient location stayed one night would definitely stay here again very nice hotel other hotels peach street
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Reviewed April 3, 2016

My husband and I were very pleased with our stay at the Hampton Inn in Erie, PA. We were bringing our grandson back to college in Erie after the Easter break. We were very pleased with the location of the Inn. We were able to spend several hours visiting the campus, and then look forward to a relaxing night sleep at the Inn. We were very pleased with the complimentary breakfast and our accommodations. Thank you Hampton Inn for making our visit so pleasant.

  • Stayed: March 2016, travelled with family
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Review collected in partnership with Hampton
Thank Marianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen066, General Manager at Hampton Inn Erie-South, responded to this reviewResponded April 19, 2016

Thank you, Marianne, for taking the time out of your busy schedule to review your recent stay at Hampton Inn Erie. We are so pleased that you had a wonderful stay with us. It is an exciting time for students to go back to college and we're happy to be part of that experience.
It sounds as if you might be frequent travelers back to Erie to visit or pick up/drop off your grandson and we certainly hope that you will make the Hampton Inn Erie your number one hotel destination.

Have a wonderful week.

Warm Regards,
Kathy VonKaenel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2016

Upon arrival the staff was very pleasant. The room was nice, could of used some updating in the bathroom. The pool was very nice and crystal clear clean! The beds were very comfortable as well. The breakfast offered a variety but the quality could of been better.

  • Stayed: March 2016, travelled as a couple
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Review collected in partnership with Hampton
Thank kimberlymD7707AN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen066, General Manager at Hampton Inn Erie-South, responded to this reviewResponded April 6, 2016

Thank you, Kimberly, for taking the time to send a Trip Advisor Review. It is much appreciated and the comments are used to increase our guests experiences. Our staff at Hampton Inn Erie is the best and they love taking care of our guests. Thank you for commenting on the pool, my Maintenance Engineer, Paul, takes a lot of pride in the pool and he loves to make sure that it is "perfect"' for those individuals ready to relax for the evening or taking an early morning swim.
The Hampton Inn Complimentary Breakfast is one of the main focuses for our Hampton Inn guests and the Hampton Inn brand does a great job in testing each product that we have available. Our Hampton Inn conference is coming up in November and I'm sure that we will be seeing some changes and/or additions for the breakfast for next year.
We certainly hope that we will see you again in the near future.

Warm Regards,

Kathy VonKaenel
General Manager

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Reviewed March 30, 2016

I would actually give this 3 1/2 stars. First, one thing that always drops a place for me is a lack of recycling containers. I actually took some things home so I could recycle them. Secondly, when I first arrived, I was greeted with a strong smell of chlorine. The pool was at the end of the lobby and was busy that night so every time the door opened, you could smell the chlorine in the lobby. Other than that I have no complaints. We had a king bedded room on the 4th floor with a view of the parking lot. I appreciated the breakfast which, although not too exciting, still was a nice way to start the day. The microwave and fridge in the room came in handy and we liked the little store that included frozen dinners as a couple of times those were our dinners. Finally, the on time 3:30 am wakeup call our last day was appreciated. Overall, a good stay and I would stay again.

Room Tip: We enjoyed being on the top floor, which was the 4th floor.
  • Stayed: March 2016, travelled as a couple
    • Value
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Thank travelguy51_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen066, General Manager at Hampton Inn Erie-South, responded to this reviewResponded April 6, 2016

Thank you so much for taking the time to complete the good review with specific comments. The team uses these comments to enhance our future guests experience. We will certainly take the information regarding recycling to the ownership company. The Hampton Inn Brand has very specific guidelines regarding recycling and certain containers are required. Currently, we do not have the space outside for the large recycling container as part of this program. But, hopefully, in the near future this will be addressed.
The pool being by the lobby is great because it is one of the first things that guests see and children are always excited during check in. When the pool gets very busy the chlorine smell does increase, however, the chlorine levels are very safe and always within the range required.
We are certainly happy that you were able to enjoy our complimentary breakfast. The items that are presented are all part of the Hampton Inn Brand required items. They do add various items depending on holiday or season...so it is always a nice surprise for our guests when that added surprise food is available.
We are pleased that you will come back and stay with us when you are traveling through the Erie area.

Warm Regards,

Kathy VonKaenel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2016

I have stayed at this hotel a few times and the front desk staff members are always very accommodating and make me feel welcome. They definitely demonstrate an interest in being sure that I enjoy my stay.

  • Stayed: March 2016, travelled solo
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Review collected in partnership with Hampton
Thank travelwoohoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen066, General Manager at Hampton Inn Erie-South, responded to this reviewResponded April 6, 2016

Thank you so much for choosing to stay at Hampton Inn Erie when traveling to this area. Each member of the team uses their individual personalities and talents to welcome our guests and make them feel "at home". We look forward to seeing you again.

Warm Regards,

Kathy VonKaenel
General Manager

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Reviewed March 29, 2016

Overall the Hampton Inn-South, while not part of the a local tourist attraction Splash Lagoon and or the indoor sports facility (both facilities with lots of families and kids), the hotel was well maintained and a considerable value (we had a block rate).

Room Tip: No differences observed.
  • Stayed: March 2016, travelled with friends
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Thank Todd P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen066, General Manager at Hampton Inn Erie-South, responded to this reviewResponded March 30, 2016

Todd,
It is always a pleasure for our hotel to host the many groups that come into the area for the various sporting tournaments. We are at a great location near the different venues, shopping, and restaurants. We certainly appreciate that you took the time to complete a trip advisor review and were complimentary about how well the hotel is maintained. My staff take a lot of pride in their work and they want every guest to rave about the service of the staff and the cleanliness of the rooms. We are very proud of our team family at Hampton Inn Erie.
We look forward to seeing you again when you travel to Erie PA.

Warm Regards,

Kathy VonKaenel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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