Erie Homewood Suites is consistently a good choice if you are visiting Northwest PA. Extra space, friendly staff, and free breakfast and happy hour make it a good value for a clean, well maintained property.More
- Free Wifi
- Free Parking
Erie Homewood Suites is consistently a good choice if you are visiting Northwest PA. Extra space, friendly staff, and free breakfast and happy hour make it a good value for a clean, well maintained property.MoreShow less
Thank you for your recent stay at our hotel. I hope you felt at home.
It was a pleasant stay at Homewood Suites. Will look forward to visit you again. All staff at hotel were really nice and always greeted with a pleasant smile and warmth, all time available for help and resolution of any kind of query to them. Really wonderful people. Rooms were neat clean and tidy. Everything well organized and presentable.
Location is right in the middle of every place we like to see. Rooms are always clean, and the staff is always friendly and helpful. After a day out and a late night you come back to a bed that is extremely comfortable and you get the best night sleep. Always a great place to stay. Thank you
Thank you for your recent stay at our hotel. I am happy to hear you enjoyed your stay.
I had stayed at this property many times on business back in mid 2000's and was always pleased with the facility- top shelf ship shape on all fronts. Upon returning 6 years later for leisure- nothing had changed- same Great consistent product/experience
The desk clerk was not very nice and mislead us either out of incompetence or dishonesty. She told us that we had 2 one bedroom suites on the third floor. I asked if they had 2 queen beds each (which I'd reserved). She seemed off-put by that question and answered in the affirmative in a somewhat surly tone. Upon arriving at our suites we realized that both of them had only one king bed each. My 3 daughters and I didn't feel like making an issue out of this at this point. We were very tired after a 13 hour drive. One of them was gracious enough to volunteer to sleep on the pullout sofa. The noise from the nearby highway was much too loud, as was the air conditioning. This is no joke. I actually looked outside to see if there was someone on a Harley in the parking lot, but it was the air conditioning. I could also hear the people above me partying. If I had to stay for more than one night I'd have gone somewhere else.
I do apologize that your room was not to your expectations, and the desk clerk seemed to be somewhat surly in her response to your question of the room type you had booked. I will certainly look into the situation and retrain as to a better response, as all our rooms only have one bed in them so she might have been confused as to why you would have thought there were 2 beds in a room. Again I do apologize for the confusion in the situation.
Staff always friendly , have been coming here many many years , close to all the good restaurants in the area, close to great shopping, Staff at this hotel have been always very friendly and very accommodating
Thank you for your recent stay with us. I hope you felt at home.