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All reviews complimentary dinner full kitchen millcreek mall two bedroom suite living area hot tub mill creek rooms are spacious parking lot shopping and restaurants presque isle pull out sofa short drive hot breakfast sausage great place to stay very nice hotel
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132 - 137 of 714 reviews
Reviewed May 26, 2017

It was a pleasant stay at Homewood Suites. Will look forward to visit you again. All staff at hotel were really nice and always greeted with a pleasant smile and warmth, all time available for help and resolution of any kind of query to them. Really wonderful people. Rooms were neat clean and tidy. Everything well organized and presentable.

  • Stayed: May 2017, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank rishipalsinghmrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2017

Location is right in the middle of every place we like to see. Rooms are always clean, and the staff is always friendly and helpful. After a day out and a late night you come back to a bed that is extremely comfortable and you get the best night sleep. Always a great place to stay. Thank you

  • Stayed: May 2017, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank rodneym487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Manager at Homewood Suites by Hilton Erie, responded to this reviewResponded May 22, 2017

Thank you for your recent stay at our hotel. I am happy to hear you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 21, 2017

I had stayed at this property many times on business back in mid 2000's and was always pleased with the facility- top shelf ship shape on all fronts. Upon returning 6 years later for leisure- nothing had changed- same Great consistent product/experience

  • Stayed: May 2017, travelled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 15, 2017

The desk clerk was not very nice and mislead us either out of incompetence or dishonesty. She told us that we had 2 one bedroom suites on the third floor. I asked if they had 2 queen beds each (which I'd reserved). She seemed off-put by that question and answered in the affirmative in a somewhat surly tone. Upon arriving at our suites we realized that both of them had only one king bed each. My 3 daughters and I didn't feel like making an issue out of this at this point. We were very tired after a 13 hour drive. One of them was gracious enough to volunteer to sleep on the pullout sofa. The noise from the nearby highway was much too loud, as was the air conditioning. This is no joke. I actually looked outside to see if there was someone on a Harley in the parking lot, but it was the air conditioning. I could also hear the people above me partying. If I had to stay for more than one night I'd have gone somewhere else.

Room Tip: Go to another hotel.
  • Stayed: May 2017, travelled with family
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Thank STL2Maine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda H, General Manager at Homewood Suites by Hilton Erie, responded to this reviewResponded May 16, 2017

Dear STL2Maine,

I do apologize that your room was not to your expectations, and the desk clerk seemed to be somewhat surly in her response to your question of the room type you had booked. I will certainly look into the situation and retrain as to a better response, as all our rooms only have one bed in them so she might have been confused as to why you would have thought there were 2 beds in a room. Again I do apologize for the confusion in the situation.

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Reviewed May 6, 2017

Staff always friendly , have been coming here many many years , close to all the good restaurants in the area, close to great shopping, Staff at this hotel have been always very friendly and very accommodating

  • Stayed: May 2017, travelled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank lindapV1725UN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Manager at Homewood Suites by Hilton Erie, responded to this reviewResponded May 10, 2017

Thank you for your recent stay with us. I hope you felt at home.

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