I called the hotel weeks in advance to ask some questions about the hotel and try to get my reservation specifically for a Family Vacation. They could not match the price I was finding online at their own website, so I ended up actually reserving online. While I was talking with them and asking about a quiet family vacation for March 11th, the staff member didn't bother to tell me there would be a convention in the hotel. When we first arrived we were put into a room on the 3rd floor but the toilet leaked all over the floor when flushed (disgusting.) So we went down and were moved to another room, but told there was only 1 bed, no sleeper sofa for our son. When we and housekeeping arrived at the room we found there was a sofa sleeper so the cot they sent wasn't needed. The housekeeper seemed upset she had to bring it up for us and now we didn't want it. She eventually got us sheets for the sofa bed. Exhausted we sat on the bed on top of the covers only to find it cover in some sort of grit. We couldn't bear another change and knew they were too full to make a comperable change again, so we took off the cover and didn't use it. When we finally did get to sleep it was constantly interupted by the drunks screaming and slamming doors in the hallways ALL NIGHT LONG. At 4am we were awakened by loud pounding on the door, even my child got up this time. On check out I was not even asked how the night's stay was or how I was or if the stay was satisfactory. I guess the girl already knew! It was a horrible experience and we will NEVER GO BACK THERE!
- Official Description (provided by the hotel):
- Life is better when you get together at the pet-friendly Clarion® Hotel & Conference Center at Exton in Exton near Longwood Gardens. Enjoy Exton and all it has to offer. Our hotel with conference rooms is a short drive from such attractions as: QVC Studios King of Prussia Mall Philadelphia Premium Outlet Mall Longwood Gardens Marsh Creek State Park Tee off at the nearby golf course or get together with friends and go roller skating at the nearby rink. You can also get work done at the business center with access to copy and fax services or take advantage of our meeting rooms and banquet rooms, catering is available. Enjoy great food at our restaurant before settling in for the night or take a dip in our seasonal outdoor pool. Additional amenities include a sundeck and a free weekday newspaper in addition to: ... more less
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- Also Known As:
- Wyndham Garden Exton Valley Forge Hotel Exton
- Hotel At Chester Springs
- Chester Springs Inn