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“The Manager Sat Down and Talked With Us Like We Were Old Friends!”

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Holiday Inn Express Exton - Lionville
Ranked #3 of 8 Hotels in Exton
Certificate of Excellence
Downingtown, Pennsylvania
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“The Manager Sat Down and Talked With Us Like We Were Old Friends!”
5 of 5 bubbles Reviewed 23 April 2012

I can't say enough about this Holiday Inn Express. Not only does the entire staff welcome you warmly each time you walk through the lobby, but the manager actually sat down with us one day when we were in the eating area and had a lovely conversation. I'm sure she had a million things going on, but you'd have never known it from the time she gave us. Her hotel is spotless. I mean it- you could have bounced a quarter off the pristinely-made bed, the room was squeaky clean, and it even smelled fresh. The breakfast area was tidy, the food was hot, and the staff attentive. I was offered bottled water and cookies numerous times on my way through the lobby. Skip over the "newer" hotels in the area and cash in on this goldmine of an experience. You won't be sorry!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Annabelle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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314 reviews from our community

Traveller rating
    178
    72
    39
    21
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Lynch
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 15 April 2012

Just got back from short stay in Pa. Stayed at the Exton Holiday Inn and it was great. They were very friendly and helpful. I needed a quite place to take a online test and they were more then helpful. We were greeted warmly each day. They were very friendly to our daughter and she was more then thrilled with the cookies and small toys. The place was clean and quite. The location was great. The mall is across the street, well within distance and shops and restaurants surround the property, great for quick walk and shopping. If we come back for another visit this is were we will stay.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhode Island
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Stayed at this hotel during a long weekend for a family wedding. Manager and front desk staff very attentive and helpful. As always the breakfast buffet was excellent, not just prepackaged donuts and instant coffee. The cinnamon rolls are to die for, too bad I can't eat them anymore due to a gluten intolerance, my husband and parents sure enjoyed them. Very good value for the money.

  • Stayed March 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank crnky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhopal, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 April 2012

HIE Exton is exactly what the title says. "HIE" is Home In Exton. I understand the importance of family and friends as my job involves a lot of travel which keeps me away from home in India for long stretches. And I know a thing or two of how hotels are across the world !
Here I am a part of the family to the extent that I am spoilt ! Holiday Inn Express, Exton has an awesome team. I have stayed here often and every time I leave I feel bad and hope that I come back soon. There is something personal about everything here. Transport has been arranged for me whenever I needed to move around - be it for business at steel mill in Coatesville, to eat at a restaurant or to shop at a mall. Incredible. I hope to bring my wife and daughter here.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MilindRanade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hershey, Pennsylvania
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 19 February 2012

Clean and new, but no towel rack so the towels took up the little bit of counterspace. Door hits tour knees, because really, who closes the bathroom door when no one else is there lol. Room and breakfast buffet are exactly like all the new HIExps, so nothing special, but it was clean and fresh so that was nice. Oh, and weird thing, the coffee carafe didn't fit the coffee maker so tou have to press it against the strainer to let it fill.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaford, Delaware
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 10 January 2012

Was a great stay. The staff got a little noisy at times while cleaning other rooms during early morning but otherwise great hotel! Breakfast was wonderful, the accommodations were roomy with more than sufficient towels, cups, coffee, etc, that got changed every day!

Room Tip: I stayed on a second floor corner and the room was very roomy.
See more room tips
  • Stayed January 2012, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank mourningxglory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millville, New Jersey, United States
1 review
5 of 5 bubbles Reviewed 16 December 2011

I am an Athletic Director at a high school that plans many overnighte trips for athletes each year. HIE is the BEST hotel I've dealt with in 5 yrs. I LOVE our trips to West Chester each year. I wish ALL my trips were in the suburban Philadelphia area. I even took my wife back to the hotel for her birthday. It was nice enough for a birthday celebration AND to house 50 athletes.... just not at the same time :-) Thanks HIE!!!

Room Tip: The house many groups, the less people ON TOP of your room the better. Try to get a top floor room...
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Exton - Lionville

Property: Holiday Inn Express Exton - Lionville
Address: 120 N. Pottstown Pike, Exton, PA 19341
Phone Number:
Region: United States > Pennsylvania > Exton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Exton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Exton - Lionville 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Take a video tour of our hotel. Located just minutes away from QVC Studio Park and Longwood Gardens, The Holiday Inn Express Exton Hotel is your best choice for accessibility, convenience, and superior service in Chester County, Pennsylvania. Perfect for the business or leisure traveler, our hotel is 1 mile from Amtrak train station and minutes from the Philadelphia Airport. There's plenty of space to work and relax with our complimentary high-speed wireless Internet access, 24 hour fitness center, and an outdoor seasonal pool. For a great start to your day begin your mornings with our complimentary award winning Express Start breakfast bar and a hot cup of coffee. After a long day, you can walk on over to one of the eight different restaurants conveniently located in the same shopping center as our hotel. The Exton Square Mall is also located just across the street for additional casual shopping and dining. Finish your night in one of our 124 spacious rooms that offer comfort and luxurious bedding, large work station, and over 40 TV channels. We also offer executive king and queen bedded rooms which include microwave/refrigerators. Our staff prides themselves on providing a warm and welcoming atmosphere, so whatever may bring you into our area, you are always right at home in the Holiday Inn Express Exton. ... more   less 
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Also Known As:
Holiday Inn Express Exton - Lionville Hotel Exton
Holiday Inn Exton
Exton Holiday Inn

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