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Reviewed September 11, 2018 via mobile

The common areas were so worn. Chairs in dining area are old and soiled. Mattresses and pillows are old. Nice folks at reception desk. There are newer properties in the area that would be better choices.

Stayed: September 2018, travelled as a couple
1  Thank Just4grinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Hampton Inn & Suites Chadds Ford, responded to this reviewResponded September 14, 2018

Dear Just4grinz,

Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and are very sorry for the condition of your room and our common areas. We will address your comments with our team as we work to improve our guest experience. Your input is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. We hope you will come visit us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 7, 2018

Stayed one night for business but it was pleasant, comfortable and clean. No issues at all - and that is a big deal for me :) the meeting room facilities are different...there is only one bathroom per on the first floor. Other than that, efficient friendly staff.

  • Stayed: August 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 28, 2018

Waited 20 minutes for front desk to greet me to check in ... got fed up and left because i was late for dinner. For 20 minutes i couldn't find anyone who worked and the hotel. I picked up the phone like it said on the paper at the desk and it rang the front desk phone. I looked down the hallways and still no employees

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank bradleybeck7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2018

We decided to try the Hampton Inn on a recent visit to Chadds Ford area. In the past we had stayed at the Hilton Garden Inn in Kennett Square but found the noise from Rt 1 traffic, along with a very loud AC unit was not conducive to a restful night. The suite at the Hampton Inn was roomy and comfortable AND quiet! We would stay there again in the future. My only negative comment is skip the free breakfast and find another place to eat. The food was subpar at best. Lukewarm, overcooked scrambled eggs, tasteless sausage, stale pastries...you get the idea.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Qtfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 16, 2018

Stayed twice the same week, one fir business purposes, the other personal. Staff highly prifessional and attentive. Location superb for restaurants, museums, historic sites, access to major highways, etc. Have stayed here several times before and fully intend to in the future.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank LeadershipAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey S, General Manager at Hampton Inn & Suites Chadds Ford, responded to this reviewResponded August 18, 2018

LeadershipAdvisor,

Thank you for sharing your feedback with us! I am very happy to hear that our team members took good care of you during your stay and that you found our location convenient for you needs. We can't wait to have you back!

Safe travels until we see you again!

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