My family and I came to Hershey, PA to visit family friends... In the past we stayed with my wife's in-laws however due to other arrangements we needed a hotel room. My wife had been looking for places for us to stay in downtown Hershey and had decided to book at the Simmons Motel. We checked out the website and the pictures were appealing and there was a friendly, warm ambiance. From what it appeared....
We pulled into the Simmons Motel, with a reservation, last weekend. The first sighting was a loud, arrogant man smoking and screaming at one of his employees. The tone of his voice scared my daughter that when he asked us if we were coming to stay at the motel my daughter started to cry. My family and I were standing at the desk and could hear the man screaming on his cell phone and swearing and then he came in and checked us in and was friendly.... and jittery. My wife and I were disappointed with the first impression however we decided to just tough it out because we came to Hershey to see our friends.
We entered the room... the sheets had hairs on them and there were stains on them, if that wasn't disgusting enough, we walked into the bathroom to find towels that were used before that we were expected to use. The one hand towel had a brown residue on it. EVERYTHING ABOUT OUR ROOM WAS ABSOLUTELY UNSANITARY. There was trash in the trashcan from the previous people that had stayed in the room, the air conditioning did not work, the tv volume was weak and the room was dirty.
My wife and I decided we could not stay here and that we were going to go to the Days Inn across the street. I went downstairs to ask for a refund from the manager and he was no where to be found, I used the telephone to try and reach him and after calling 5 or 6 times he finally came to the desk... with a drink in his hand.
He started screaming at me and rambling off about 50 different things and making excuses for the dirty room. My family and I had been at the motel for less than 3 hours and he said that because we used the room we would be responsible for the costs. I told him we never used the beds and had told him about all of the disgusting filth in the room and he said he could put us into a different room. I told him I did not want to be in any room owned by this affiliation because it was unsanitary and he started swearing and hollering that there is no refund. So my wife and I had to pay the empty-headed drunk man over $200 bucks.
The motel is run by a CHINTZY business man looking for a quick dollar. Point blank. DO NOT GO HERE, YOU WILL BE SORRY. You are better off spending an extra 20 bucks across the street!
- Official Description (provided by the hotel):
- Simmons Motel and Suites built in 1957. Each property was purchased separately and modified into the motel. The motel has been owned and operated by the same family since 1957, we are a warm and friendly motel. While on your travels away from home and you do not need luxury then we are for you. When you come to Simmons it is like being home away from home. ... more less
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