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All reviews waterfront area movie theater great location monongahela river within walking distance a river view room fire pit restaurants and shopping complimentary breakfast hotel is located room was clean front desk staff the breakfast area king suite yogurt very nice hotel great place to stay
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4 - 9 of 817 reviews
Reviewed September 17, 2018

We visit this Hotel periodically as it is so close to virtually everything there is to see on Homestead. Opposite the Hotel is the wonderful AMC Movie Theater. Across from the theater there is several top class restaurants, and a few stores. Down from the Hotel there is more restaurants like - Red Robin, TGI's, Fishmarket and Eat n Park. There's also a Getgo and Giant Eagle. The Hotel itself is a well maintained Hotel. Rooms are beautiful and comfortable, great heating and AC. There's also an indoor swimming pool. Free breakfast is always good. And the staff are always there to help with anything you need assistance with. Everyone is so friendly.

Stayed: December 2017
Thank Deed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 13, 2018

This hotel is maintained and very clean both in the lobby/breakfast areas as well as the rooms. I would definitely recommend reserving a river view room with two queen beds - these are offered for the same price as the parking lot views and are far more spacious. As for the breakfast items - if you enjoy light fare or continental type breakfast items this is a good value - but if you prefer a hot meal with fresh eggs, bacon and sausage - recommend you dine just up the block at Eat in Park - a party of two can enjoy a wonderful breakfast with coffee for less than $20.

  • Stayed: September 2018, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank Destination166928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this reviewResponded 5 weeks ago

Dear Destination166928,

We just wanted to say thanks for your recent stay here at our hotel and the great suggestions provided in your review! We are so glad you were able to experience our warm Hamptonality. The next time you’re in town, we hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 10, 2018 via mobile

As a family travelling through PA, we have stayed at this hotel a number of times over the years. We have genuinely looked forward to staying here having come to expect the Hilton brand of cleanliness and maintenance of their properties along with all the convenience of the local shopping, etc.. We arrived late evening on a Saturday. A very low energy reception by the desk clerk, not acknowledging my Hilton Honors status, just handing me a bag with two bottles of water. [$10 parking fee for staying at the hotel!?!) Tired as we were, going to our room, we noticed how the hallways were well vacuumed as they used to be plus a faint urine odour in one area. The next morning’s breakfast fully displayed just how downhill things had gone. While not busy, the offerings were skimpy and certainly not being kept up to the demand. Only one staff person that we saw handling the breakfast serving. Chairs at the dining tables were filthy and had clearly not been properly cleaned in a long while. We left disgusted by what we saw. Really a shame. Management there clearly needs a major overhaul.

Stayed: August 2018, travelled with family
2  Thank DrPSDPM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this reviewResponded September 14, 2018

Dear DrPSDPM,

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and helpful staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2018

Very nice hotel right on the river and close to restaurants and shops. This is a great place to stay. You can get back from work and everything is within walking distance plus a great river view. No need to fight the Pittsburgh traffic in the evening when you stay here.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 8, 2018

Over the past 5 years, we’ve been staying in this Hampton location several times a year whenever we visit our children at college. The services are getting worse for this recent year. I feel that their management is going downhill. Now they added extra $10 per night for the parking fee even more ridiculous. I called to check with hotel why they changed. The response from the representative who answered my call was “We always have additional parking charges”. Well, this is not the only hotel we can stay when we visit Pittsburgh. There are many other hotels near by with free parking, clean rooms, and convenient location. I ended up stayed in other hotel in April & Aug for 2 visits, total 6 nights, and I am happy with them. I just wanted to let you know that it’s your lost.

Stayed: April 2018
Thank J0celynC6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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