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Reviewed March 25, 2018

My wife and I stayed here for 2 nights recently and found it excellent in all respects. The revamped rooms are clean and highly presentable. Staff are so very helpful and friendly. We had two evening meals and two breakfasts, all of which were of a very high standard. My gammon and lasagne were superb, as were my wife's chicken risotto and fish and chips. The breakfasts were also of top quality. It's ideally situated in the centre of Devizes and is developing an outside area at the rear. Well worth a visit and excellent value for money.

Stayed: March 2018
1  Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, Operations Manager at The Black Swan Inn, responded to this reviewResponded April 2, 2018

Ann P,

Thank you for leaving us your review!
It really is a delight to read such great feedback regarding your stay.
We agree that we are perfectly situated in the market square of Devizes, which is ideal for accessing all local areas. It also provides a fantastic base for guests staying with us looking to venture further afield, such as Avebury, Stonehenge, Cain Hill locks or some of the towns and cities that surround us.

I will pass on your feedback to the kitchen team. Raz our head Chef, and his team, have worked really hard to provide a suitable, high quality breakfast offer on top of our more traditional offering throughout lunch and dinner service times.
They'll find your feedback extremely encouraging.

We hope you look to the Black Swan again if you're back in the area,

Best Regards,

John and the team at the Black Swan





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 15, 2018 via mobile

My partner and I stayed here over the weekend. The hotel has had a big refurb! Rooms are clean and comfy, food was amazing and staff were welcoming and very helpful. The decor is very unique and tasteful. Good location near cafes and shops. Very reasonable prices. Would stay here again!

Stayed: March 2018, travelled as a couple
1  Thank CarolannNB4ss3t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, Operations Manager at The Black Swan Inn, responded to this reviewResponded April 2, 2018

CarolnnNB4ss3t,

Thank you for reviewing your recent stay at the Black Swan in Devizes.
I'm glad you found the rooms cleana and comfy following our refurb!
It's great to hear the team in the kitchen delivered their usual, very high quality standard of food for you to enjoy.
The décor is certainly unique. I'm glad you found it tasteful! We are now completing our planned refurbishment works in our garden.
Introducing different seating areas and an outside bar.
I hope you manage to escape to Wiltshire again and pop by or stay with us once more to see the improvements.

Thanks again!

John and the team at the Black Swan

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Reviewed March 6, 2018 via mobile

Having stayed overnight in Devizes for work regularly over the last 5 years I was keen to try the Black Swan after the reported new management had given the place a much needed facelift. Whilst the bar area has lost none of its quirky charms there has clearly been a lot of thought and effort gone into the little details that bring a smile to the face (check out the toilets!)
However, the rooms are where the real difference can be seen. Comfortable and spacious with modern touches yet retaining a character befitting of the building. I had room 4 which had a funky bed and a walk in shower.
I didn’t have the chance to eat in the evening but can vouch for a first class breakfast.
All in all a welcome addition to the town and I look forward to visiting again in the summer when I am told the outside spaces will have also had the benefit of a full makeover.

Stayed: March 2018, travelled on business
1  Thank TheNavarros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldSarumHotelsLtd, Operations Manager at The Black Swan Inn, responded to this reviewResponded March 7, 2018

TheNavarros,

Thanks for the review!
It's really encouraging to receive such positive feedback following our recent refurbishment of the bedrooms and public areas of the Black Swan.
It's great to hear your feedback, especially being a returning customer to Devizes.
It's a shame you missed your evening meal with us but I am glad to hear your breakfast was on point.
We look forward to welcoming you back in the summer, your feedback on the wider food offer and garden improvements will be greatly anticipated,

Best Regards,

John and the team at the Black Swan

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Reviewed 2 weeks ago
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  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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