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“21st Birthday Bash”

Istanbul Bar and Grill
Ranked #151 of 629 Restaurants in Stockport
Cuisines: Mediterranean, Turkish
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed March 7, 2016

My second visit to this establishment and it was excellent as on my previous visit. This time we were a party of 10 to celebrate my niece's 21st Birthday. Our table was booked for 9pm on a Thursday night to allow for distance travellers. While we waited we availed ourselves of the hospitality at the Wetherspoons located next door. Once again we were able to decorate the tables beforehand and bring our own cake. On entering the restaurant it was obviously a quiet time with only one other similar sized party inside and all the other tables unoccupied. On the plus side this meant that the staff could concentrate on serving us which came in handy. Everyone ordered drinks including some cocktails but I stuck to Efes Lager again being a bit old for Porn Star Martinis etc etc etc. There have been a few minor changes to the menu and the garlic bread is now a more manageable size which is a good thing. I never thought I'd applaud a portion size decreasing but it makes sense in this case. I ordered my usual Spicy Turkish Sausage and it was excellent again. There were a few alternate choices made but I can only comment on what I observed first hand. The wife, sat opposite, ordered a Prawn Cocktail which looked great and which she enjoyed very much. For main, mixed grill was a popular choice but I opted for a Piri Piri Chicken Kebab which was absolutely delicious. The rich piquant sauce on the well-cooked tasty chicken pieces was fantastic. The accompanying salads and rice were good also with the only thing I'm not too keen on being Tzatziki. I gave it a go but it's not my favourite dip. The wife chose a Feta Salad which proved too much for her moderate appetite but it looked really nice. Everyone seemed to enjoy their selections and I didn't hear a single complaint. Service was very friendly and efficient once again and the drinks kept coming. When the cake was brought out the staff sang happy birthday which was a nice touch. I know I said this last time but me and the wife are definitely going to visit on our own and soon. As we had to be up early in the morning we left with the cocktails still flowing. We left £50 for our share of the bill which I estimated was about right with enough to contribute to a tip. Pretty good value in my opinion for two courses and two drinks each.

    • Value
    • Service
    • Food
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 - 72 of 185 reviews

Reviewed March 6, 2016 via mobile

Normally love it here but the service in a half busy place today has been "eye opening" waiters that swear 1hr before drinks or menus given, 2hrs before served a main meal! wrong drinks served and not one apology until it's asked for very shocked and left a bitter taste in the mouth (and that's not the Luke warm chicken I ate) of a lovely Mother's Day very disappointed and wouldn't recommend if their was my first visit very upset!! We had sizzlers that didn't sizzle and when we approached the owner about it he just seemed adamant he wasn't taking anything off the bill when I personally spoke to him and said its not a matter of a refund it's a apology and asked him to come to the table to apologise he said he would but never did we have had some great nights in here we even forgave the fact when booking they said they would have a belly dancer as mothers day but they didn't just a total wash out and not the service we come to expect so I expect we will not be back!!!

1  Thank VictoriaT1042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 5, 2016 via mobile

Firstly don't plan to drive here as there's no restaurant parking, just side streets with double yellow lines.
On entry to Istanbul it is a large vibrant place. The bar is separate and we had to order our drinks directly from there due to no one taking orders.The food was pre ordered weeks ago from a set menu which came in dribs and drabs and some wrong. To be fair the starters were edible.
Main course was good too but the waiting times were poor and disjointed.
They had a Turkish belly dancer on and disco which got the place energised however, this place needs to focus more on what it's supposed to do, to serve authentic Turkish food on time and together.

Wouldn't rush back but maybe try again sometime in the distant future.

1  Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 4, 2016 via mobile

I'm not usually one for reviews but this establishment is so poor together with the manager who clearly doesn't care about the food or the customers i felt i had to write one as it is a good reason for me or my family never to return again.

Firstly can I say the establishment in hazel Grove is not linked to the cheadle one at all. They are not the same business and I knew this before I went in but this manager doesn't correct you when complaining as I informed him that the cheadle establishment is on a different league but I'm guessing he likes people to assume it is because of the great reputation cheadle has so he's using that to entice people in.

I had a very similar experience to the Person who wrote the last review as in the restaurant smelt like a chippy, it was near enough empty, the manager was too busy playing a game to be bothered with his customer. The waiter was friendly but didn't know the menu very well. The food we had was pretty much inedible and I ordered off the tapas menu and the meatballs were barely worth having as they were that small and you only got 3. I felt embarrassed for the waiter who had to bring them out. It's overpriced and the chef was intimidating and staring at us when we asked for some of the food to be taken off the bill that we returned untouched.

The manager couldn't be bothered to listen to my complaint at first and left it to his waiter to deal with who clearly felt embarrassed. Eventually when he did come over he didn't agree his food wasn't good and walked off!!!

I paid the bill but neither me or my party would not return. There are a lot of negative reviews about this place and note to the owner/manager.....listen to your customers or your business is likely to fail and you will only have yourself to blame.....but then again you probably don't care!!!!

Don't waste your money. There are a lot of better restaurants in hazel Grove like cockadoodle moo.

1  Thank Conv1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 1, 2016 via mobile

Myself and my partner visited this restaurant yesterday..... It was empty but we thought it was Tuesday night at 8.40 so cut them some slack... It smelt like a cafe when we got there so we was going to leave albeit we were hungry...

Well I remember the manager (and think the owner) looking at his clock on the wall as we arrived to view the time and that coupled with the smell I should have turned around and gone to the proper Istanbul grill down the road in Cheadle. But I didn't. We were served by the barman as the owner played backgammon at the bar area.... The food was appalling and even though we attempted to give feedback his only view was that we were trying to avoid paying for food I wouldn't have given my dog! He was very dismissive of my view ( even though I had expressed to him that my girlfriend was upset that she had bought me here for a nice meal where she lives) he was defensive and looking for a reason to defend his establishment on every point, which is shame as I was trying to help!

When we said a lot of the food (which is very pricey in my view) was not good at all he just didn't see it...

I will never return to a restaurant that simply isn't interested in feedback from a customer and when I asked him if he was interested in me returning he said no!!!

Enough said....

Thank familyguyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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